288803 - internet "freezes" at TB startup. Appears to be due to 3MB attachement on certain email.

Status: RESOLVED EXPIRED

(Thunderbird :: Mail Window Front End, defect)

Description

[Alex (Laogeodritt)]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.6) Gecko/20050317 Firefox/1.0.2
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.6) Gecko/20050317 Firefox/1.0.2

Since about the third TB startup since I put in some of my website's email
accounts into my main Thunderbird profile, using the Global Inbox, I've had
troubles where Thunderbird would "freeze" my internet (see below) when it
checked for new mail at startup. It's done something similar, except that it was
only Thunderbird became unresponsive in certain features after this until I
closed it AND ended task, in the past, for which I've also filed a bug. For this
previous case, an account was told to use the inbox of another account.

Now, it's "freezing" my internet completely. I haven't checked to see if it does
this now that I told it to use its own inbox for the three email addresses
mentioned.

"freezing" internet: What I mean by this is that I cannot receive any data
coming from the internet (outside of my computer; I don't have a local network
so I don't know about that possibility), although I can send data as is proven
by the fact that the person I'm speaking to by IM can receive the messages I
send but when they respond I do not receive their response. When I shut down or
restart, as it shuts down, I <b>sometimes</b> get a message that
XPCOM:Eventreceiver is not responding. This does not always happen however.

The internet "freezing" thing has happened with a glitch in Firefox when I tried
to stream any media, though it's been resolved. I believe it was one or more
extensions.

However, in Thunderbird, I have no extensions nor any themes.

Reproducible: Didn't try

Steps to Reproduce:
(have not tried to reproduce)
Actual Results:  
(have not tried to reproduce)

Expected Results:  
The internet "freezing" should not happen during the startup new-mail check.

No themes installed, nor any extensions. The software itself did not crash nor
freeze and is fully functional minus the fact that it, nor any other program,
can receive data from outside the local computer (it can send data however).

If I try closing either Thunderbird or Firefox after this happens, it will
remain in memory, and I have to close it by Task Manager or by clicking End Task
at shutdown when it mentions the unresponsiveness of this leftover task.

Comment 1

[Alex (Laogeodritt)]

UPDATE:

I tried having each of my email accounts in a separate inbox, and I then
proceeded to checking for new mail for each.

I got an RSS feed not valid error, maybe that server was down at the time. It
has a tendancy to be slow. I don't know if this may or may not have anything to do.

When I got to the first account that was previously in the Global Inbox, it
showed 1 of 2 messages and the message just disappeared, there were no new
messages in the inbox. I tried visiting a few websites in Firefox but it didn't
work as with before. I restarted my computer and got the XPCOM:Eventreceiver
message again.

I don't know what the problem is, though I believe it may be that account / a
message in that account currently / that server.

Can anyone confirm if this is a bug in Thunderbird or if it is another problem
that is causing this? Can anybody help me find a workaround until (assuming it
is a bug in the program itself) a patch is released?

Comment 2

[Alex (Laogeodritt)]

Another update:

I've figured out that the problem is due to a 3 MB attachement. I checked using
the web interface of this account. Still, the problem shouldn't happen, should it?

Comment 3

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 4

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.