Closed Bug 289005 Opened 20 years ago Closed 16 years ago

After downloading Adobe Reader 7.0 can not open PDFs in Firefox, but can open in IE fine

Categories

(Plugins Graveyard :: PDF (Adobe), defect)

x86
Windows 2000
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED WORKSFORME

People

(Reporter: montana_diva, Unassigned)

Details

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

I downloaded the Adobe Reader from your website
http://plugindoc.mozdev.org/windows.html.  Now when I try open PDFs I get either
a message saying it can not open in my browser or I get a blank screen.  If I
cut and paste the link into IE it works fine.

Reproducible: Always

Steps to Reproduce:
1.  Download Adobe REader 7.0
2.   Go to website with PDF document
3.  Try to open it

Actual Results:  
I got a message saying it could not open the document or I got a blank screen

Expected Results:  
Open the PDF
I confirm this bug. I you need I can provide more information.
- Firefox 1.0.4
- Adobe Reader 7.0.1
- Windows XP SP2

Plugin doesn't work in Firefox but it work in IE.
-> Core: Plug-ins
Assignee: bugs → nobody
Component: Software Update → Plug-ins
Product: Firefox → Core
QA Contact: bugs → plugins
Version: unspecified → 1.7 Branch
Mac OS X 10.3.9 with Adobe Reader 7.0.9 and Java dated 9/5/2003 (Java 1.4.1 Plugin settings)
- Open Firefox 2.0.06
- Preferences/Content/Manage

There is no provision for PDF

Go to any website and try to download a PDF file.  Download returns msg "...could not be opened because the associated helper does not exist..."
current FF with current PDF works fine
Status: UNCONFIRMED → RESOLVED
Closed: 16 years ago
Resolution: --- → WORKSFORME
Component: Plug-ins → PDF (Adobe)
Product: Core → Plugins
QA Contact: plugins → adobe-reader
Version: 1.7 Branch → unspecified
Product: Plugins → Plugins Graveyard
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