Closed Bug 289033 Opened 20 years ago Closed 20 years ago

Firefox crashes on exiting when using File -> Exit to close the browser.

Categories

(Firefox :: General, defect)

Product:
Firefox
Component:
General
Platform:
x86
Windows 2000
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

()

Status:
RESOLVED DUPLICATE of bug 290943

People

(Reporter: mustangcoupe, Assigned: bugzilla)

Details

(Keywords: crash) 

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.6) Gecko/20050317 Firefox/1.0.2
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.6) Gecko/20050317 Firefox/1.0.2

Error message The instruction at "0x56ff8b90" referenced memory at "0x56ff8b90".
 The memory could not be "read" click ok to terminate the program

Reproducible: Sometimes

Steps to Reproduce:
1.Surf the web
2.Close Firefox with File, Exit


Actual Results:  
Error message occures

Expected Results:  
Closed Firefox

Error message The instruction at "0x56ff8b90" referenced memory at "0x56ff8b90".
 The memory could not be "read" click ok to terminate the program
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b2) Gecko/20050406
Firefox/1.0+

WFM on latest-trunk.

I cleaned up the summary a bit

Reporter:

Can you provide a Talkback ID for the crash and perhaps some information on what
sites you had open when you exited before the crash?
Summary: randomly craches when closing firefox → Firefox crashes on exiting when using File -> Exit to close the browser.
Email received from the reporter:

I received your comments for the bug I posted on the mozilla site.  (bug
number 289033)

Can you provide a Talkback ID for the crash and perhaps some information on
what
sites you had open when you exited before the crash?

I do not know what a Talkback ID is also sites dont seem to have a reason
ehind it.  MSN, YAHOO, NHGPGA.ORG and some others.

What is a talkback ID and should I post the above websites seeing as it
dosent matter the site?
Thanks

Todd


Reporter:  In the future, please keep all correspondence related to the bug on
Bugzilla, that's what it is here for.

http://kb.mozillazine.org/Talkback will explain all you need to know about
Talkback/QFA and how to use it.  Whenever you experience a crash, it is a good
idea to make sure to submit a Talkback ID for the crash as it helps both the QA
personnel and the developers when addressing your bug.
Keywords: crash
(In reply to comment #3)
> dupe of bug 290943 ?

May be, looks like it to me, but we have no talkback ID on this bug to verify
that it's crashing at the same point.  You can dupe it if you want, but I am
going to give the reporter till the end of April to respond with a Talkback ID
(1 month).
I was unaware about talkback and have not installed it and dont have a talkback 
ID on this crash.  I reviewed bug 290943 and it may be a dupe basically random 
crashes when closing FF. I will mark it as dupe

*** This bug has been marked as a duplicate of 290943 ***

*** This bug has been marked as a duplicate of 290943 ***
Status: UNCONFIRMED → RESOLVED
Closed: 20 years ago
Resolution: --- → DUPLICATE
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