289046 - Open program, hangs and does nothing. Displays none of my mail, folders and the hourglass just stays on screen

Status: RESOLVED EXPIRED

(Thunderbird :: General, defect)

Description

[Jason]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.6) Gecko/20050317 Firefox/1.0.2
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.6) Gecko/20050317 Firefox/1.0.2

After replying to a friend's emai (that had no attachment) I went to send
another one and noticed that Tbird was hung up. I closed it (had to
CNTRL-ALT-DEL to close it) and then tried to open it again. Nothing doing. I
rebooted the machine. Nothing, same problem. I tried uninstalling and
reinstalling. It's happened in 1.0 and 1.0.2. 
This is the third time this month Thunderbird has been wiped out for one reason
or another. The first time, it was a virus that Norton caught, but it infected
my inbox file, now this. 
I've put a screen shot of what the screen looks like. The hourglass just sits in
the screen and I can move it, but cannot open any menu. I can send a message by
clicking on a link in Firefox and even can get to the address book, but I can't
do anything with the messages, much less open the program to check mail.

Reproducible: Always

Steps to Reproduce:
1. Turn on computer
2. Click QuickLaunch Icon to open Thunderbird

Actual Results:  
Same as above, It openend, but hung and then when you clicked off of it and came
back, a prompt came up as "Not Responding"

Expected Results:  
Gone directly to my inbox and allowed me to access my email.

The basic "not responding" prompt.

Comment 1

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 2

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.