289310 - Firefox Hangs up and is not responding on Startup.

Status: VERIFIED INVALID

(Toolkit :: Startup and Profile System, defect)

Description

[Yaron Oren-Pines]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322)
Build Identifier: Firefox 1.02

On Startup - Firefox is Hung and crashes.  Microsoft Send Error Report screen 
comes up (see description below).  I think it has to do with an Third Party 
App that is not loading correctly

C:\DOCUME~1\YARONO~1\LOCALS~1\Temp\WER58be.dir00\firefox.exe.mdmp
C:\DOCUME~1\YARONO~1\LOCALS~1\Temp\WER58be.dir00\appcompat.txt

szAppName: firefox.exe
szAppVer: 1.0.2.0
szModName: hungapp
szModVer: 0.0.0.0
offset: 00000000



Reproducible: Always

Steps to Reproduce:
1. Start Firefox
2. Device Crashes
3.

Actual Results:  
Microsoft defaults to "Send Error Report"

Expected Results:  
Started Normally

Send me information on how to retrieve crash logs and I will attach them to 
this bug.

[e-mail]

Comment 1

[Carsten Book [:Tomcat]]

Can you Start FF in Safe Mode ? (Start -> Programms -> Mozilla Firefox ->
Mozilla Firefox (Safe Mode).

Always helpful is a Talkback ID (Description ->
http://www.mozilla.org/quality/qfa.html)

Comment 2

[Yaron Oren-Pines]

(In reply to comment #1)
> Can you Start FF in Safe Mode ? (Start -> Programms -> Mozilla Firefox ->
> Mozilla Firefox (Safe Mode).
> Always helpful is a Talkback ID (Description ->
> http://www.mozilla.org/quality/qfa.html)

Yes, Firefox does start in Safe Mode.

Comment 3

[Carsten Book [:Tomcat]]

Thanks, that means that one of your extensions is broken.
The safemode is just firefox without extensions.

-> invalid (bug in a third party extensions)

I suggest that you disable all extensions in the options and enable them one by
one to find the broken extension.

Comment 4

[Henrik Skupin [:whimboo][⌚️UTC+2]]

v.