289345 - changes to offline mail do not stay when going back online

Status: RESOLVED WORKSFORME

(Thunderbird :: General, defect)

Description

[Kevin Woodin]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0; USCO Modified; .NET CLR 1.0.3705; .NET CLR 1.1.4322)
Build Identifier: Thunderbird v1.0.2 (20050317)

I'm a laptop user.  If i recieve 3 new messages and then i go offline and read 
them while i'm on a plane ride or move them to a 'local folder', due to not 
have rights to delete them while offline with IMAP, the files become unread and 
even reappear as new when i'm backonline.  How can this be fixed.  If i used MS 
Outlook with IMAP i do not have this probelm.

Reproducible: Always

Steps to Reproduce:
1.Setup mail using IMAP, NOT POP3.
2.Send a new message to yourself, do not read it.
3.Close Thunderbird and disconnect from the network.
4.Open Thunderbird and mark the message as read.
5.Close Thunderbird.
6.Connect back to the network and open Thunderbird.
7.YOu will see that the file becomes unread again.
Actual Results:  
The message that i marked as read will then go back to unread and if i moved 
the message to a local folder the message will reappear in my Inbox and now i 
have one in my inbox and in my local folder.

Expected Results:  
While offline if i mark messages are read or move them to a local folder, they 
should then be marked as read or deleted from my inbox when i am back online.

This problem will not happen with users using MS Outlook 2000 or higher with a 
setup using IMAP.

Comment 1

[David :Bienvenu]

I've not been able to reproduce this though I've spent a lot of time trying...an
imap protocol might help, of the session when you startup after working offline. 

http://www.mozilla.org/quality/mailnews/mail-troubleshoot.html#imap

Comment 2

[Kevin Woodin]

If you haven't been able to reproduce the problem i had, would this be 
considered possible a server issue.  I think the behavior of the server is that 
it wins in a conflict.  The conflict being if a message, the same message, is 
marked read on the client and un read on the server the server will over-right 
the client information.  The link you sent me does not make sense.  Do you 
think a log file will be able to capture what i'm doing with my client?

Comment 3

[David :Bienvenu]

If you use thunderbird consistently as your client, on the same machine, then
yes, this will tell me what's going on with the client and the server. In
thunderbird, if you read a message while offline (i.e., you've told thunderbird
you're offline), and then go back online with thunderbird, even if the message
unread on the server, thunderbird will try to mark the message read as part of
the going back online process.

Comment 4

[Kevin Woodin]

Everything is working now the way it should be.  The reason for the problem was 
not having Thunderbird setup to ask me for offline or online when starting, 
this made all the difference.  Thank you for you help on this.

Comment 5

[David :Bienvenu]

re-opening to mark wfm...

Comment 6

[David :Bienvenu]

marking wfm.