289524 - Reporter is ready to go into production

Status: VERIFIED FIXED

(mozilla.org Graveyard :: Server Operations, task, P1)

Description

[Dave Miller [:justdave]]

The reporter service (lets users report bad web pages from the Help menu in
Firefox) is ready to go live.

We currently have nowhere to put it, so it's going to have to go live directly
from vegas (where it's been being tested so far).  Since it's only going out in
a developer preview so far, this will probably be okay for now.  Hopefully we'll
have the new hardware in and can put this on the LVS cluster prior to it going
out in a real release of Firefox.

Requested domain name is reporter.mozilla.org, correct?

And I presume you probably want a fresh copy of the app with a new database as well?

Comment 1

[Asa Dotzler [:asa]]

Robert, since we're not on the infrastructure that we'd prefer and we're unsure
how many people will be using this (we're unsure how many downloads to exepect)
we should be doubly sure that there are no negative side effects when attempting
to use the tool if the server becomes unavailable. 

Comment 2

[Robert Accettura [:raccettura]]

Dave, can you set up an instance at reporter.m.o and setup a DB for us (copy the
schema not the data).  Our DB is still sitting over on rodan as I recall.  Our
app currently sits on vegas.

We need to have a production and dev instance running.  I guess we can move the
production instance over rather seemlessly when were ready to do so.

Comment 3

[Dave Miller [:justdave]]

OK, done.  I emailed the details, but your production instance is still on vegas
for lack of anywhere else to put it yet.  You have a database on mecha with
replication to megalon if you want to make use of it.

http://reporter.mozilla.org/ is live!

Comment 4

[Thomas K. (:tom)]

I assume I can promote the extension here then?
http://reporter.mozilla.org/install/

Comment 5

[Dave Miller [:justdave]]

You'd better wait for Robert to say so.  The extension may still be hardcoded to
submit to reporter-test instead of reporter.  Make sure he's fixed it first.

Comment 6

[Thomas K. (:tom)]

Dave: Yeah, it's not updated.  However, here's a workaround for the interested
parties.

In the .xpi, there is this line:

pref("extensions.reporter.serviceURL", "http://reporter-test.mozilla.org/service/");

Loading the service tells me that I didn't post anything using SOAP.  Supposedly
this means I could go to about:config, find this line, and just remove "-test".
 There's another url in there with -test, but it's just the privacy data.

Comment 7

[Robert Accettura [:raccettura]]

No we are not ready to go.  This is only a step on the way.

were going to point against the test instance until we are ready.

Getting a production instance going was a blocker to a release.  Hence the
urgency.  We still have testing to do.

I'll be purging anything people send to the production DB should they attempt to
do so before we go live.  In other words:  don't spam the db.  It's not helping.

I'll point over to production once we have everything going.  Until then, we
point to reporter-test.