Closed Bug 289554 Opened 20 years ago Closed 20 years ago

browser crash lost all setup info restarted as new installation of browser

Categories

(Firefox :: General, defect)

x86
Windows XP
defect
Not set
critical

Tracking

()

RESOLVED WORKSFORME

People

(Reporter: thammack, Assigned: bugzilla)

Details

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.6) Gecko/20050317 Firefox/1.0.2 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.6) Gecko/20050317 Firefox/1.0.2 I was probably in a yahoo finance page when browser shut down. On restart, it appeared that I had never setup the browser. All history, favorites, etc were gone. Reproducible: Didn't try Steps to Reproduce: 1.unknnown--crashed after using firefox for about a month 2. 3. Actual Results: I have restarted firefox from scratch, but am concerned about using it.
1. Can you check that no instances of firefox.exe are first running 2. Using a command prompt, go to your firefox directory (eg: C:\program files\mozilla firefox\) 3. enter "firefox.exe -profilemanager" and press return 4. See if your old profile with all your old bookmarks/cookies/etc is there.
Status: UNCONFIRMED → RESOLVED
Closed: 20 years ago
Resolution: --- → WORKSFORME
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