Closed Bug 289554 Opened 20 years ago Closed 20 years ago

browser crash lost all setup info restarted as new installation of browser

Categories

(Firefox :: General, defect)

x86
Windows XP
defect
Not set
critical

Tracking

()

RESOLVED WORKSFORME

People

(Reporter: thammack, Assigned: bugzilla)

Details

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.6) Gecko/20050317 Firefox/1.0.2
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.6) Gecko/20050317 Firefox/1.0.2

I was probably in a yahoo finance page when browser shut down.  On restart, it
appeared that I had never setup the browser.  All history, favorites, etc were
gone.  

Reproducible: Didn't try

Steps to Reproduce:
1.unknnown--crashed after using firefox for about a month
2.
3.

Actual Results:  
I have restarted firefox from scratch, but am concerned about using it.
1. Can you check that no instances of firefox.exe are first running
2. Using a command prompt, go to your firefox directory (eg: C:\program
files\mozilla firefox\)
3. enter "firefox.exe -profilemanager" and press return
4. See if your old profile with all your old bookmarks/cookies/etc is there.
Status: UNCONFIRMED → RESOLVED
Closed: 20 years ago
Resolution: --- → WORKSFORME
You need to log in before you can comment on or make changes to this bug.