User-Agent: Mozilla/5.0 (Windows; U; Win 9x 4.90; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0 Build Identifier: Mozilla/5.0 (Windows; U; Win 9x 4.90; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0 Thunderbird's inbox takes abut 4 minutes to load. This started happening last week. I reduced the amount of messages in the inbox to about 30. It still takes 4 minutes or so to load. I have Windows ME operating system. I downloaded and installed the newest version of Thunderbird. I went through your labyrinthine process of trying to find the problem in your troubleshooters guide. It was not listed. I have a pentium 4 with 512 mb ram. I just want the inbox to open normally. Thank you. Reproducible: Always Steps to Reproduce: 1.I try to check my email 2. The inbox takes 4 minutes or so to load. 3. Actual Results: The inbox loaded after about 4 minutes Expected Results: The inbox should load in a second or so.
This is almost certainly a bug which concerns the swelling size of the Inbox file of the Local Folders < Mail < Profile folder in the User > Apllication Data path. Mine swelled to 360 Mb (although I only ever keep a few emails current in Inbox). There comes a point I think when Inbox breaks under the strain. Best to delete the Inbox.msf file (it will rebuild) and rename Inbox to InboxOLD or something ... a new Inbox will also rebuild. Once you have copied over the old mail (having waited like I had to do 3 minutes for the old folder to open!) to the new Inbox everything should be slick, fast and OK again. Thanks to Tamar in the Support Forum who suggested this. However, this is a clumsy work round. When are the archiving / maintenance aspects of Local Folders going to be dealt with? There have been 10 pages of frustration on a thread in the forum over the last 12 days and not a Mozilla person in sight!
The bloated Inbox seems to be a common problem. I found mine at 71Mb although I had only 8Mb worth of e-mail. Can't find an exact bug reported on bloated inboxes (caught this one from the comment). I opened Inbox in notepad and found loads of old emails that were deleted of the IMAP server a year ago. Unselecting Download for Offline Viewing then deleting Inbox and Inbox.msf, restarting TB resulted in no new Inbox being created. However, enabling Offline viewing did recreate one, e-mails were downloaded and now the size of the Inbox file correlated with the actual size on the server. After receiving/deleting a few email after that, then compacting Inbox, these deleted emails were still in the Inbox file so it seems the delete/compact folder doesn't work on the Offline files. WinXP Pro SP2, Thunderbird 1.0.2 (20050317)
This is an automated message, with ID "auto-resolve01". This bug has had no comments for a long time. Statistically, we have found that bug reports that have not been confirmed by a second user after three months are highly unlikely to be the source of a fix to the code. While your input is very important to us, our resources are limited and so we are asking for your help in focussing our efforts. If you can still reproduce this problem in the latest version of the product (see below for how to obtain a copy) or, for feature requests, if it's not present in the latest version and you still believe we should implement it, please visit the URL of this bug (given at the top of this mail) and add a comment to that effect, giving more reproduction information if you have it. If it is not a problem any longer, you need take no action. If this bug is not changed in any way in the next two weeks, it will be automatically resolved. Thank you for your help in this matter. The latest beta releases can be obtained from: Firefox: http://www.mozilla.org/projects/firefox/ Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html Seamonkey: http://www.mozilla.org/projects/seamonkey/
This bug has been automatically resolved after a period of inactivity (see above comment). If anyone thinks this is incorrect, they should feel free to reopen it.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 13 years ago
Resolution: --- → EXPIRED
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