290133 - Try to delete an mail per IMAP on an Exchange server 2003 fails due to trash folder name

Status: RESOLVED DUPLICATE of bug 182274

(MailNews Core :: Networking: IMAP, defect)

Description

[Michael Salbeck]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; de-DE; rv:1.7.5) Gecko/20041108 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; de-DE; rv:1.7.5) Gecko/20041108 Firefox/1.0

Following scenario:
Thunderbird 1.02 (german), WinXP
Access to the mailbox per IMAP on an Exchange2003 Server and sending mails is
functioning well.

Following problem:
When I try to delete an mail I get the following error message from Thunderbird
(translatet fom german in english):
"The current command was not successful. The server answers: [TRYCREATE] The
requestet item could not be found."

This error I get only from Thunderbird 1.02. Other IMAP Clients (mutt, OE, ...)
dont get this error.

Reproducible: Always

Steps to Reproduce:
Explaind in section Details.

Comment 1

[Matthias Versen [:Matti]]

Please attach (using the "create new attachment" link in this bug) a imap log
:http://www.mozilla.org/quality/mailnews/mail-troubleshoot.html#imap

Comment 2

[David :Bienvenu]

I expect what's happening is that we're trying to create a trash folder, and
it's failing. Exchange already has a folder intended to be the trash folder, but
it doesn't have the Trash folder name. There's a hidden pref you can add to your
prefs.js to specify your server's trash folder name,
mail.server.serverX.trash_folder_name, "trash folder name"

What does Exchange call your trash? It might be worth trying to auto-detect that.

Comment 3

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 4

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.

Comment 5

[Wayne Mery (:wsmwk)]

reporter writes: I have set up the mail.server.serverX.trash_folder_name in prefs.js. But it was hard to find the correct keytranslation. In german the
trash folder in the Exchangeserver is named "Gelöschte Ordner". I would prefer to have the same possibility to choose to trash folder, as it is for the Draft und Tamplate folder.