290333 - Hang during import of Outlook mail settings from Exchange Server.

Status: RESOLVED INCOMPLETE

(Thunderbird :: Migration, defect)

Description

[Jason Cawood]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.6) Gecko/20050317 Firefox/1.0.2
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.6) Gecko/20050317 Firefox/1.0.2

After going throug a complete install and on first run the import of Outlook
settings crashes on open.

Reproducible: Always

Steps to Reproduce:
1.Install Thunderbird
2.Finish and run thunderbird (first time)
3.Elect to import settings from Outlook
4.When dialogue box first opens it crashes on import.  Or on second program run and 

Actual Results:  
Program stops responding

Comment 1

[Adam Hauner]

Jason Cawood: Could you provide Talkback incident ID for your crash?

Comment 2

[Jason Cawood]

I am unable to produce a Talkback incident ID because the program never halted
nore timed out.  Windows task manager reported the application as not responding.

Comment 3

[Adam Hauner]

Okay, I'm tweaking summary from "crash" to "hang".

Comment 4

[Psychopath]

This sounds like it belongs to the Migration component since the installation of 
the program was already successful if you are asked to import mails from other 
clients.

Comment 5

[Erik]

I cannot import my Outlook mail at all. It simply freezes on the 
"Import" window as soon as I've selected Outlook at the program I wish to import from and hit "Next". The window doesn't close, but an hourglass appears and nothing happens. I left my laptop on for 6 hours last night and it was still frozen this morning. Two further attempts yielded the same result.
HELP!

Comment 6

[Gary Kwong [:gkw] [:nth10sd] (NOT official MoCo now)]

Reporter, does the issue still occur in the latest supported 2.0.0.x / trunk nightlies?

(1.5.0.x is now end-of-life and the latest supported 2.0.0.x is 2.0.0.16)

Comment 7

[Joshua Cranmer [:jcranmer]]

RESO INCO per lack of response to last question. If you feel this change was made in error, please respond to this bug with your reasons why.