290413 - Crash when quitting Thunderbird if connected via IMAP to mailservers at pair.com

Status: RESOLVED EXPIRED

(Thunderbird :: General, defect)

Description

[Eric Scouten]

User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; rv:1.7.3) Gecko/20040913 Firefox/0.10
Build Identifier: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; rv:1.7.3) Gecko/20040913 Firefox/0.10

When I use an IMAP server hosted by web provider pair.com, Thunderbird (Mac
version only) often hangs instead of quitting. I get the spinning beach ball of
death and have to force quit the application.

Reproducible: Sometimes

Steps to Reproduce:
1. Launch Thunderbird.
2. Connect to an IMAP server at pair.com.
3. Quit Thunderbird.

Actual Results:  
App fails to quit.

Expected Results:  
App quits on its own.

Comment 1

[Hiro]

What is IncidentID?
Or, please attached the crash log. 

Comment 2

[Eric Scouten]

It hangs, so Talkback Agent doesn't appear and no crash log. If you can tell me
how to generate a log from this situation, I'll try to send that to you.

Comment 3

[Hiro]

Stack trace might be obtained with ThreadViewer or Sampler. 

Comment 4

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 5

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.