290933 - Cannot view Comcast email.

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[Steve Murray]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322)
Build Identifier: Just downloaded Mozilla Firefox 1.0.3

When I go to my home page (www.comcast.net) and go to check my email, I get a 
blank screen.  The address line contains nothing but a document icon.  The 
bottom-left of the screen says "Done".  On the bottom-right of the screen is a 
status bar that has 9 segments...all segments are green.

Reproducible: Always

Steps to Reproduce:
1.Go to http://www.comcast.net
2.Click on Mail icon or on Mail button.
3.That's when I get the blank screen.  Refreshing does not help.

Actual Results:  
I get a blank screen.  The address line contains nothing but a document icon.  
The bottom-left of the screen says "Done".  On the bottom-right of the screen 
is a status bar that has 9 segments...all segments are green.

Expected Results:  
My mailbox should have opened....displaying all of my email.

Comment 1

[José Jeria]

WFM: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b2) Gecko/20050418
Firefox/1.0+

Comment 2

[Kenneth Herron]

WFM, Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.7) Gecko/20050414
Firefox/1.0.3 on windows XP. When I click on the mail icon, I get a new browser
window with a mail login form. After logging in I can see my mailboxes and so
on. In short, it seems to be fully functional.

Steve, are you still experiencing this? Perhaps comcast was just having a
problem at the time.

Comment 3

[José Jeria]

WFM: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b4) Gecko/20050720
Firefox/1.0+

Please reopen if you can reproduce with a nighlty build