Closed Bug 290943 Opened 20 years ago Closed 20 years ago

random crash closing FFTrunk FF10x [@ nsBookmarksService::ClearBookmarksContainer ]

Categories

(Firefox :: General, defect)

x86
Windows 2000
defect
Not set
critical

Tracking

()

RESOLVED WORKSFORME

People

(Reporter: Peter6, Assigned: bugs)

References

Details

(Keywords: crash, topcrash+)

Crash Data

Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.8b2) Gecko/20050419
Firefox/1.0+

repro:
1. Open FF
2. Menu [Help] -> [Help Content]
3. Close Help
4. Close FF

reproducable 2 out of 10 times

Talkback: TB5196860E

also managed to crash in 20050417 build, don't know regressiondate
Keywords: crash
This is topcrash #48 according to talkback reports.  Some users descriptions
when experiencing this error are:

TB5196993 open FF->open Help->close Help->close FF->crash
TB5192552 closing firefox
TB5190203 nothing. I closed the program. It had been having trouble with
pulldown menus, though - they kept disappearing.
TB5187375 I was closing firefox, switching between Azureus... Nothing wierd.
TB5170917 closing the program

And many many more (about 1,634).  This seems very visable to end-users.  I'm
suggesting a blocking-aviary1.1  I've also added some keywords, and myself to QA.
Flags: blocking-aviary1.1?
Keywords: topcrash
QA Contact: general → mozillamonks
arghhhh,

I looked at  
nsBookmarksService::ClearBookmarksContainer 5b79f79c 
and the amount of talkback with similar signature is Huge 
1438 incidentents since 2005-03-29 07:30:42.0  	

obviously there are lots of different ways to crash and my way was just a
coincidence

keyword-> topcrash ?
Severity: normal → major
Keywords: topcrash
QA Contact: mozillamonks → general
Bug 289033 may be a dupe (talkback fastfind is awol again so I can't verify)
*** Bug 289033 has been marked as a duplicate of this bug. ***
CC->Vlad
could you have a look at this ?
Confirmed in Windows 2000, Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US;
rv:1.8b2) Gecko/20050418 Firefox/1.0+

Reproducable all times I tried it, the help contents does not open. When I click
help>help contents, the Firefox immediately crashes.
Severity: major → critical
Adding topcrash+ keyword since this is a topcrasheron recent FirefoxTrunk builds
and people have found a way to consistently reproduce.  Removing the regression
keyword, b/c according to the latest Talkback data for this stack signature:
http://talkback-public.mozilla.org/talkback/fastfind.jsp?search=1&searchby=stacksig&match=contains&searchfor=nsBookmarksService%3A%3AClearBookmarksContainer&vendor=All&product=All&platform=All&buildid=&sdate=&stime=&edate=&etime=&sortby=bbid

This crash has been around for a while...both on the Trunk and the Aviary
branch.  I see crashes from as far back as FF 1.0.  If we can find a real
regression window, please put the keyword back.

Reassinging to Ben since he was the last one to touch the code around the crash.
Assignee: firefox → bugs
Keywords: regressiontopcrash+
Summary: random crash closing FF [ @ nsBookmarksService::ClearBookmarksContainer ] → random crash closing FFTrunk FF10x [@ nsBookmarksService::ClearBookmarksContainer ]
Flags: blocking-aviary1.1? → blocking-aviary1.1+
Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.8b2) Gecko/20050502
Firefox/1.0+ 0052PDT

FIXED ?

I am unable to reproduce since Roc's checkins earlier today
Peter mentioned it earlier this month...is this bug fixed? i can no longer
produce it using the deer park alpha 1 release candidate....

Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.8b2) Gecko/20050523
Firefox/1.0+ ID:2005052311
I say we keep it here until it we are 100% sure that it won't occur. 
I'm not seeing ant crashes with recent builds
->wfm
Status: NEW → RESOLVED
Closed: 20 years ago
Resolution: --- → WORKSFORME
Crash Signature: [@ nsBookmarksService::ClearBookmarksContainer ]
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