290989 - after downloading your free browser software, NOT FOUND came up

Status: RESOLVED EXPIRED

(Firefox :: General, defect)

Description

[mbess]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; YPC 3.0.3; .NET CLR 1.1.4322; yplus 4.1.00b)
Build Identifier: 

I have hotbar attached skins to selective websites. I cannot access google and 
didn't know you were associated with it. So there's nothing you can do, I 
imagine. I also cannot access yahoo.com, amazon.com, borders.com, IE.com, 
Netscape.com. My husband wanted a comprehensive browser and I was hoping you 
were the one, but this hotbar thing seems to have really screwed things up.

Reproducible: Always

Steps to Reproduce:
1.type in URL and click go
2.go to search for any of the above websites and click go
3.click on a link in email from some of above websites

Actual Results:  
Always get one of three replies: "soon..." or "NOT FOUND" or "FORBIDDEN"

Expected Results:  
Obviously, I should have been able to access all websites. 

I'm a 57 yr old grandmother/writer and I just want to be able to search the 
internet properly. I don't know all the technical stuff you wanted to know in 
reporting this bug. I've been working on this problem with hotbar for three 
weeks and no one can help, other than to tell me to destroy my hard drive and 
reinstall everything...I just downloaded your free browser this morning and 
found it too cannot be accessed. I'm pretty fed up.

Comment 1

[Steve England [:stevee]]

mbess, have you got a firewall installed (a program that control which other
programs can access the internet)? If you have, then it needs told that
firefox.exe should be allowed out onto the internet.

(Firewalls stop any malicious programs that you might get infected with from
taking over your internet connection; think of it as a doorman or bouncer
sitting between your PC and your internet connection - he only lets programs on
his list access the internet.)

Comment 2

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 3

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.