290996 - error message "memory could not be read" when closing Firefox

Status: RESOLVED INCOMPLETE

(Firefox :: Shell Integration, defect)

Description

[melin44116]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.7) Gecko/20050414 Firefox/1.0.3
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.7) Gecko/20050414 Firefox/1.0.3

Ever since upgrade from 3.0.1, the message "FIREFOX.EXE - APPLICATION ERROR"
appears upon closing Firefox.  The description of the error message is "The
instruction at 0x74721ff8 referenced memory at 0x0f41200b0. The memory could not
be read.  Click on OK to terminate the program.  After clicking OK, then the
running program must be cancelled in the running programs window.

Reproducible: Always

Steps to Reproduce:
1.Close Firefox, view the error message, delete the error message.
2.Depress ALT CTL DELETE keys to open the progam status window and then
terminate the running program
3. The error message then re-appears and has to be closed again.

Actual Results:  
The program closes, and my desktop screen appaears.

Expected Results:  
found the memory and no message would have appeared.

Comment 1

[Marcus Gralde]

I have a similar error, also since upgrading to 1.0.3. But my error/crash
doesn't always reproduce. When quiting firefox it states:

The instruction at "0x4b5c8e2c" referenced memory at "0x23aea0a1". The memory
could not be "read".

Firefox actually does quit, unlike for [e-mail].

Comment 2

[W. Kramer]

I have also been experiencing this error message.  I upgraded to build 1.0.4 and
the problem still exists. I cannot consistantly reproduce the error, but it
seems most common after viewing a page that has embedded windows media, though
it is possible that the error is in reponse to javascripting that controls the
parts of the page.

(In reply to comment #1)
> I have a similar error, also since upgrading to 1.0.3. But my error/crash
> doesn't always reproduce. When quiting firefox it states:
> 
> The instruction at "0x4b5c8e2c" referenced memory at "0x23aea0a1". The memory
> could not be "read".
> 
> Firefox actually does quit, unlike for [e-mail].

Comment 3

[José Jeria]

Reporter, does this happen when  you visit a webpage using windows media player
as a plugin?

Comment 4

[W. Kramer]

Yes, it does.  I have looked for information regarding the Windows Media plugin,
but didn't get far.  Suggestions?

(In reply to comment #3)
> Reporter, does this happen when  you visit a webpage using windows media player
> as a plugin?

Comment 5

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 6

[Bill Andrews]

My system also STILL gives this error message when exiting.  Does Firefox have
any comment?  

Comment 7

[Jo Hermans]

works for me in Firefox 1.5 beta 2

Comment 8

[Avram Eisner]

Disabling the extension "SessionSaver" seems to have fixed this error for me. I'll report back if it still pops up.

Comment 9

[Mark Myers]

This happens EVERY time I close the browser.  I do have the very latest browser, which I downloaded this morning.  But the error started happening several months ago.  The specific error that pops up is:

Instruction @0x019a7bc3 referenced memory at 0x019e1148.  Memory could not be read.

Comment 10

[Stephanie Daugherty [:sdaugherty]]

Reporter (and anyone else having this issue), what extensions are you using? Does the problem still happen in Safe Mode? (http://kb.mozillazine.org/Safe_mode)

Comment 11

[Aaron Racine]

Reporter (or anyone else having this issue), do you have any feedback re: comment #10?

Comment 12

[Mats Palmgren (inactive)]

Reporter (and anyone else having this issue), what extensions are you using?
Does the problem still happen in Safe Mode?
(http://kb.mozillazine.org/Safe_mode)

Comment 13

[Aaron Racine]

No response from reporter -> INCOMPLETE

Reporter, if you are still seeing this problem with the latest release of Firefox while using a clean profile or while in Safe Mode, feel free to re-open this bug.  Providing a talkback ID would be helpful in that case.

http://kb.mozillazine.org/Talkback