291000 - mail.google.com - Gmail does not offer "Rich Text" option to Camino 0.9/1.0 alphas

Status: RESOLVED FIXED

(Tech Evangelism Graveyard :: English US, defect)

Description

[Brice Ruth]

I grabbed the latest nightly for Camino and found that the "Rich Text" editor
feature of Gmail does not work, as it does in Firefox.

Camino: 2005041708 (v0.8+)
Firefox: 20041107 Firefox/1.0

By "does not work" I mean, simply, that the toolbar for rich text editing does
not appear - the space for it is there, but no images are loaded in/no
functionality is provided.

Sorry if this is a dupe, I searched existing bugs and didn't find any on this.

Comment 1

[Smokey Ardisson (offline for a while; not following bugs - do not email)]

Any chance that Gmail is filtering Camino out?  0.8 doesn't have midas (but also
didn't claim something right, bug 197253 comment 32 and bug 197317) and a number
of sites mentioned in bug 197253 were filtering Camino by UA rather than by
support for midas.

What works in the Fx trunk nightlies should work in Camino nightlies since
mid-Nov....

Comment 2

[Brice Ruth]

Good question. Any way to override the UA in Camino and test this?

Comment 3

[Smokey Ardisson (offline for a while; not following bugs - do not email)]

Ah, good thinking.  That's the problem, indeed.  With

user_pref("general.useragent.override", "Mozilla/5.0 (Macintosh; U; PPC Mac OS X
Mach-O; en-US; rv:1.8b2) Gecko/20050403 Firefox/1.0+");

in my user.js, I get the rich text editor with the half-cut-off buttons, just
like in Fx.

The question is, does it make sense to evangelize Gmail now for the nightlies or
only for/just before 0.9 release version?  Mike?

Comment 4

[Brice Ruth]

Hmm, bizarre. I'm getting the cut-off icons now, but in my Firefox build, 

Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.7.5) Gecko/20041107
Firefox/1.0

I get the entire icon. Is something broken in Firefox nightlies? Firefox 1.0
apparently doesn't have a problem!

I guess this is going slightly off-topic at this point, since its obvious that
GMail is using UA profiling.

Comment 5

[Mike Pinkerton (not reading bugmail)]

might as well start now, no?

Comment 6

[Smokey Ardisson (offline for a while; not following bugs - do not email)]

All of the evangelism that needs to be done about Camino having proper Midas
support is another good argument for getting a build out that has a real
0.9[a|b|etc] version number....
(http://weblogs.mozillazine.org/pinkerton/archives/008096.html)

Comment 7

[Kathy]

I've never used this system to report or research bugs, and to be honest, the
answers I'm reading hold no relevance for me as I don't know the
developer/programmer "speak". I'm experiencing the same problem in GMail. The
option for rich text formatting in gmail does not appear, anywhere. Please let
me know if you have a fix. Many thanks! [e-mail]

Comment 8

[Smokey Ardisson (offline for a while; not following bugs - do not email)]

(In reply to comment #7)
> option for rich text formatting in gmail does not appear, anywhere. Please let
> me know if you have a fix. Many thanks!

The issue is on Gmail's end; we can't do anything about it.  The best thing to
do is to use the feedback link in Gmail to tell them that Camino 0.9 supports
the rich text editor and you would like to see them enable that option.  See
also this post on the Camino forum for more info:
http://forums.mozillazine.org/viewtopic.php?t=277896

(The rich text editor feature does not exist in Camino 0.8.4, only in Camino 0.9
builds like 0.9a2.)

Comment 9

[Simon Fraser [no longer active]]

Evangelism?

Comment 10

[Smokey Ardisson (offline for a while; not following bugs - do not email)]

I've been periodically (with the switch to the 0.9 UA and with each alpha)
posting messages in the MZ forum for Gmail users to send feedback via Gmail's
feedback, but so far no movement (or reply) from the Gmail end.  All they have
to do is fix their UA sniffing....

Comment 11

[Smokey Ardisson (offline for a while; not following bugs - do not email)]

Adding URL to URL field for easier searching....

Comment 12

[Samuel Sidler (old account; do not CC)]

(Assuming the link stays good...)

http://groups.google.com/group/Gmail-Problem-solving/browse_thread/thread/e71ddea346e50ef1

Comment 13

[Samuel Sidler (old account; do not CC)]

*** Bug 324699 has been marked as a duplicate of this bug. ***

Comment 14

[Stuart Morgan]

*** Bug 326493 has been marked as a duplicate of this bug. ***

Comment 15

[Mike Pinkerton (not reading bugmail)]

better sniffing (anything with 1.0 in it) was pushed, should go into production next week.

Comment 16

[Smokey Ardisson (offline for a while; not following bugs - do not email)]

Reports have been filtering in for the past two days that the rollout is in progress and people are starting to see the link/toolbar in Camino 1.0.

Thanks pink!