291211 - I just upgraded to firefox 1.0.3 (from 1.0.2) and now when I open up the browser I get a blank and frozen window.

Status: RESOLVED INVALID

(Firefox :: General, defect)

Description

[staiano]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.7) Gecko/20050414 Firefox/1.0.3
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.7) Gecko/20050414 Firefox/1.0.3

I just upgraded to firefox 1.0.3 (from 1.0.2) on windows 2000 and now when I
open up the browser I get a blank and frozen window without my bookmarks toolbar
and with no tabs, see this screen shot
http://www.ee.udel.edu/~staiano/firefox/FireFoxBugNoPage.gif

It doesn't matter if I:

1) click on a link in a email or instant message
2) open the browser from scratch
3) have 1 tab or 5 tabs as my homepage(s).  If I do have multiple tabs though I
can <ctrl> + <tab> between them for which the browser title bar does chnage but
again the browser is useless.
4) open an html file
5) open a flash swf file
6) open a image file

I have tried to:

1) unistall and reinstall firefox 1.0.3 (doesn't help)
2) uninstall 1.0.3 and reinstall 1.0.2 (problem still exists)
3) uninstall any plugins I wasn't reallly using or any one that Ihave been
updated recently (still doesn't help). Here is a screen shot of the plugins I
have - http://www.ee.udel.edu/~staiano/firefox/FireFoxExtensions.gif

Once out of 15 or so times the browser will work open up correctly but nothing
special is done to get the result.   It seems to be random luck when it actually
works.

My problem is similar to Bugzilla Bug 290617 except that problem is on the MAC.
 I have tried different tips talked about there and in other tickets (for
windows xp sp2) but not of them work (again I am on windows 2000).

Help,
Anthony
[e-mail]

Reproducible: Always

Steps to Reproduce:
1. Open the browser window
2. Things are broken
3. Close browser and try again.

Actual Results:  
Blank window, nothing in the browser is accesible either -
http://www.ee.udel.edu/~staiano/firefox/FireFoxBugNoPage.gif

Expected Results:  
Browser should open as normal.  Again this isn't anything that was happening
until I upgrade to 1.0.3.

http://www.ee.udel.edu/~staiano/firefox/FireFoxExtensions.gif
http://www.ee.udel.edu/~staiano/firefox/FireFoxBugNoPage.gif

Comment 1

[Matthias Versen [:Matti]]

doesn't block mozilla development -> normal

Please try the Firefox safemode or that doesn't help create a new profile.

Comment 2

[staiano]

So I need to always run my browser is safe mode?  Doesn't sound like a real
solution to me.

I tried it once and it worked in safe mode but then closing and trying it the
regular mode gave me the same frozen browser.

Comment 3

[Matthias Versen [:Matti]]

It's one of your extensions if safemode works.
You can deinstall the extensions in the safemode (that's why this function is
there).

-> invalid (brtoken extension, no Firefox bug)

Comment 4

[staiano]

I will try this today, thank you.