291313 - After jump to URL from news item Web Page Capture of Paperport 10 does not work

Status: RESOLVED INVALID

(Thunderbird :: General, defect)

Description

[Michael McKeown]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.7) Gecko/20050414 Firefox/1.0.3
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.7) Gecko/20050414 Firefox/1.0.3

When using IE and finding a URL to jump to from within an email message and then
calling up Paperport 10 from the toolbar icon it is possible to "web capture"
the page displayed. For some reason this does not work when performing identical
actions in Thunderbird. When  the Paperport 10 icon is clicked on it's menu
display does not even display. I use this a great deal to capture and file
informative web pages. I hope this can be fixed. I would not like to go back to
Outlook.

Reproducible: Always

Steps to Reproduce:
1.Jump to link from "read more" in an email message
2.Click on the Paperport 10 icon in the tray
3.Nothing happens. 


Actual Results:  
The Paperport 10 menu which allows choice of webpage capture did not load as it
does when using Outlook and IE.

Expected Results:  
The Paperport 10 menu should have displayed allowing whole web page capture or 
partial (visible only) web page capture. When I used Outlook and IE this always
worked. I view and capture and file a lot of web pages so would really like this
fixed. I don't relish going back to Outlook and IE.

Comment 1

[Matthias Versen [:Matti]]

ThiThis must be a bug in paperport.
You should ask the paperport support for help.

-> invalid