291492 - Mozilla cannot find profile, creates a new with each start. Profile manager does not list any profiles

Status: RESOLVED EXPIRED

(SeaMonkey :: Startup & Profiles, defect)

Description

[ThomasH]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.7) Gecko/20050414
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.7) Gecko/20050414

I received a brand new PC with Win XP on it. I begun to install my 
applications. Among them Mozilla, I took the latest version 1.7.7.
My installation directory is always non-standard: C:\WWW\Mozilla,
where my Mozilla was working so far fine with W2000 on my old machine.

To my astonishment, with each start Mozilla creates a completely new
profile and loses it. Profile manages does not show any profiles at all,
even if I make a new one, it will not be found after start. 

Each time a profile directory is created:

  C:\Documents and Settings\<usename>\Application
Data\Mozilla\Profiles\<user>-NN.<user>

The 

Reproducible: Always

Steps to Reproduce:
1.
2.
3.



On my system the folder 
  C:\Documents and Settings\therter\Application Data\
was... hidden, I will make experiment if this was the problem.

Comment 1

[ThomasH]

I changed the protection mask on "Application data", what did not
provided any improvement. However, in the newsgroup I received from 
Irwin Greenwald the following suggestion:

>>Thomas, I'm sending this to your email address as well as here.  Open
>>Mozilla and let it create a new profile.
>>*With Mozilla still open*, delete the file registry.dat.  Now close
>>Mozilla and open it again.  Does it still ask to create a new profile?

This has indeed led to a solution of the problem. Mozilla 
created a new profile, like previously. I deleted register.dat
and closed Mozilla. Mozilla made a new "register.dat" file and 
it finds it now always and correctly.

Thus: we have a remedy, all it is to find the reason for this 
problem.

Comment 2

[[e-mail]]

A pity we don't have your old registry.dat for comparison :-(

Comment 3

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 4

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.

Comment 5

[ThomasH]

You must know if this is resolved... I do not know
how to reproduce the problem.