291493 - Printing errors with Acrobat 7.0 plugin

Status: RESOLVED INVALID

(Core :: Printing: Output, defect)

Description

[Warren Jones]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.7) Gecko/20050414 Firefox/1.0.3 SUSE/1.0.3-0.4
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.7) Gecko/20050414 Firefox/1.0.3 SUSE/1.0.3-0.4

Some PDF documents don't print correctly using the Acrobat 7.0 plugin for
Firefox.  Mozilla 1.7.7 has identical problems.  The same documents will print
correctly using Acrobat as a stand-alone application, or as a plugin for Konqueror.

Reproducible: Always

Steps to Reproduce:
1.Load the sample URL using the Acrobat 7.0 plugin
2.Print page 10.


Actual Results:  
One user at our site gets a large black box that obscures a line drawing in the
printed output.  Another user gets a Postscript error from the printer (Error:
/invalidaccess in --setfileposition--).  There is no problem with the on-screen
display.

Expected Results:  
Correct printed output, as with standalone Acrobat 7.0 or Konqueror plugin.

Results are the same whether Postscript level 2 or level 3 is selected. If the
problem page is printed to a file, the resulting Postscript causes an error in
kghostview or gv.  However, ggv will display the Postscript file correctly.

Comment 1

[Andrew Schultz]

Although the page may print ok from standalone acrobat reader, this still looks
like an Adobe bug.  The plugin does its own printing entirely.  The closest
thing I could find to feedback on the Adobe site was the online forums:

http://www.adobe.com/support/forums/main.html

resolving this INVALID for now.  If you can identify something more specific
Mozilla is doing wrong, feel free to reopen.