292477 - Bookmarks gone- opened FF and found bookmark folder and all add-ons gone

Status: RESOLVED WORKSFORME

(Firefox :: Bookmarks & History, defect)

Description

[P Letson]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.0.3705)
Build Identifier: 

Using FF 1.0.3, opened and found add-ons gone and bookmarks empty. Program 
acted as if it was a new install, although 1.0.3 had been in use for approx 
three weeks. Cannot duplicate problem. FF accepts new bookmarks and has not 
deleted them. I use Webroot spysweeper, Ad-aware 6.0, and symantec anti-virus, 
ran all three immediately and found no problems at all.

Reproducible: Couldn't Reproduce

Comment 1

[Steve England [:stevee]]

Please read http://kb.mozillazine.org/Profile_Manager and start your firefox
with the ProfileManager - your old profile (with all your bookmarks, etc) should
be present, and you should be able to run with it.

Comment 2

[Frank Wein [:mcsmurf]]

wfm then, since can't dupe (don't know if real profile loss or just new profile
by accident).

Comment 3

[Eric]

To be honest the link in comment 1 doesn't really help. I lost my bookmarks after a update earlier today and all my bookmarks are gone. Since I am not an IT specialist it would be noce to have a step by step guide of how to ressolve my bookmarks (if they are really still there) and not a reference to a lot of text I can't figure out

Comment 4

[Mark Banner (:standard8)]

(In reply to Eric from comment #3)

To be honest the link in comment 1 doesn't really help. I lost my bookmarks after a update earlier today and all my bookmarks are gone. Since I am not an IT specialist it would be noce to have a step by step guide of how to ressolve my bookmarks (if they are really still there) and not a reference to a lot of text I can't figure out

This is an old bug that was closed many years ago. Please ask for support on our support site - https://support.mozilla.org/