292645 - No response on "GetMail" button for Earthlink

Status: RESOLVED EXPIRED

(Thunderbird :: General, defect)

Description

[TenorMan3]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.6) Gecko/20050317 Firefox/1.0.2
Build Identifier: Thunderbird 1.0

Very often, I will press GetMail for my Earthlink and nothing happens -- no
"contacting Earthlink," no "no new messages", nothing.  I'm fairly sure this is
specific to mail.mindspring.com, since I also have a Yahoo account and it never
happens there.

Furthermore, this will happen when there IS new mail on the server, which I've
verified via their web mail interface.  And usually, if I then try to access the
account from Thunderbird on Windows XP, it will get the mail successfully.  I
almost never have this problem on XP.

It's not a permanent condition;  usually many minutes or hours later, GetMail
will work again.  I don't have any figures on how long it takes to fix itself.

Finally, it often fixes the problem to kill Thunderbird and restart it.   

So I think there is some persistent state in the mail client that makes it
dysfunctional for mail.mindspring.com.   This means that I end up using the Web
mail all the time, since I can't rely on Thunderbird.

I'm using Fedora Core 3.



Reproducible: Sometimes

Steps to Reproduce:
1. get an account on mail.mindspring.com
2. use repeatedly until this happens.
3.

Actual Results:  
no result from Get Mail, although new mail was there.

Expected Results:  
retrieved new mail.

Comment 1

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 2

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.