If you think a bug might affect users in the 57 release, please set the correct tracking and status flags for Release Management.

"could not connect" fails multiple times for same (down) IMAP server

RESOLVED DUPLICATE of bug 123440

Status

Thunderbird
Mail Window Front End
RESOLVED DUPLICATE of bug 123440
13 years ago
8 years ago

People

(Reporter: Jason Haar, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

13 years ago
User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.7) Gecko/20050414 Firefox/1.0.3
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.7) Gecko/20050414 Firefox/1.0.3

When I try to go offline-with-synchronize in thunderbird 1.0.2 where one of my
IMAP servers is not available, I get a "could not connect to mail server xxxx"
error message. But I get it 4 times!

I'd guess thunderbird is configured to open up to 4 on the folders on that IMAP
server simultaneously and that's why there are 4 popups - but it really just
needs the one.

Could the error popup code be changed to not do it again if there is already an
existing error box up about the same situation?

Better yet, how about an option of not even reporting an error and just going
offline - like Outlook XP does. Laptop users like me are on a network - off a
network all the time - we know the network comes and goes - we don't need
reminding :-)

Thanks! Keep up the good work - thunderbird is superb. 

Reproducible: Always

Steps to Reproduce:
1. point IMAP at non-existant (down) IMAP server
2. go offline with "Download" option
3. watch popup after popup of "could not connect" appear
This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/
This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 12 years ago
Resolution: --- → EXPIRED
This bug should be reopened. I see similar problems when a server becomes unavailable (e.g. net connection goes offline). You should only get one popup.

Gerv
Status: RESOLVED → UNCONFIRMED
Resolution: EXPIRED → ---
Duplicate of this bug: 309584
Assignee: mscott → nobody
QA Contact: front-end

Comment 5

9 years ago
(In reply to comment #3)
> This bug should be reopened. I see similar problems when a server becomes
> unavailable (e.g. net connection goes offline). You should only get one popup.

What you describe here is bug 123440 though (connection to server disrupted).
This one is about going offline on purpose, if I understood the description correctly (otherwise it would be a duplicate).
bug 123440 past comment 80 is about this issue.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 12 years ago8 years ago
Resolution: --- → DUPLICATE
Duplicate of bug: 123440
You need to log in before you can comment on or make changes to this bug.