293085 - Crash if also running Firefox and active Pop-Up Stopper (http://www.panicware.com)

Status: RESOLVED INCOMPLETE

(Thunderbird :: Mail Window Front End, defect)

Description

[Joseph Conner]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.7) Gecko/20050414 Firefox/1.0.3
Build Identifier: Thunderbird v1.0 (20041206)

If both PopUp-Stopper (http://www.panicware.com) and Firefox are running, then
Thunderbird will crash when you click on a different email folder.

Reproducible: Always

Steps to Reproduce:
1. Activate Popup Stopper to stop popups.
2. Open Firefox on any web page.
3. Launch Thunderbird.  So far - so good.
4. Click on any other Thunderbird folder - for example SENT.  

Thunderbird immediately will crash.

Actual Results:  
Thunderbird immediately crashes.

Expected Results:  
Displayed the contents of the mail folder.

I do not know.  There is no talkback crash information.

Comment 1

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 2

[Joseph Conner]

The crash is limited to the free edition of Popup Stopper.  It does not occur
with the purchased version.

Comment 3

[timeless]

reporter: could you please install and crash a talkback enabled build?

alternatively, if you could follow the steps in bug 307577 to get me a .dmp 
file, that might be sufficient (assuming that we can quickly prove it's not a 
gecko bug).

Comment 4

[Joseph Conner]

I no longer use the popup stopper since Firefox add-on adblock plus was put in service.  I am unwilling to reinstall the Panicware popup stopper.

Comment 5

[Wayne Mery (:wsmwk)]

still need a talkback id 
perhaps pierre42d can comment

similar bugs:
bug 281820
bug 264312 -> bug 256631

Comment 6

[Gary Kwong [:gkw] [:nth10sd] (NOT official MoCo now)]

No additional information since last comment -> resolving incomplete.

Please comment if the issue still occurs with the latest supported 2.0.0.x or trunk nightlies.