Closed Bug 293272 Opened 20 years ago Closed 20 years ago

error: the program must close to allow a previous installation attempt to complete. please restart

Categories

(Toolkit :: Startup and Profile System, defect)

Product:
Toolkit
Component:
Startup and Profile System
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

()

Status:
RESOLVED DUPLICATE of bug 283680

People

(Reporter: tealman, Unassigned)

References

(
URL
)

Details

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1)
Build Identifier: Firefox

I followed instructions on above error message several times, and Firefox 
still will not open. I would like to retrieve info such as bookmarks.

Reproducible: Always

Steps to Reproduce:
1.double click on icon on desktop, task tray at bottom of page or in 
start>programs list
2.
3.

Actual Results:  
get same error message, and still can't open Firefox

Expected Results:  
open Firefox
The solution is to delete the xpicleanup.dat file in your Firefox program dir.

*** This bug has been marked as a duplicate of 283680 ***
Status: UNCONFIRMED → RESOLVED
Closed: 20 years ago
Resolution: --- → DUPLICATE
Product: Firefox → Toolkit
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