unable to access the download manager, extension, themes. it throws an error whose screen grab i am attaching.

RESOLVED WORKSFORME

Status

()

--
major
RESOLVED WORKSFORME
14 years ago
10 years ago

People

(Reporter: sriku_1982, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

Attachments

(2 attachments)

(Reporter)

Description

14 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.7) Gecko/20050414 Firefox/1.0.3
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.7) Gecko/20050414 Firefox/1.0.3

When i try to acces the tools menu- downloads/extensions/themes submenu's,
firefox generates an error message that is worded as "XMLParsing error:
undefined entry
Location: chrome://mozapps/content/downloads/downloads.xul
Line Number: 17 Column: 34
 orient = "vertical" title = "&downloads.title;" statictitle="&downloads.title;"
------------------------------^

Reproducible: Always

Steps to Reproduce:
1.Open the tools menu
2.select the Downloads option
3.

Actual Results:  
the browser throws a popup screen with a yelowish background and a thinline red
border within which the following error message is shown.
 "XMLParsing error: undefined entry
Location: chrome://mozapps/content/downloads/downloads.xul
Line Number: 17 Column: 34
 orient = "vertical" title = "&downloads.title;" statictitle="&downloads.title;"
------------------------------^

Expected Results:  
the browser shoul have opened the interface for the download manager instead.

the browser was working fine until i recently downloaded and installed the
following extensions.
1. bandwidth tester
2. java console
3. javascript console
   and a few others like locale changer which i later uninstalled.
(Reporter)

Comment 1

14 years ago
Created attachment 182999 [details]
the screengrab of the error message thrown while trying to acces the download manager.

its the screengrab that better illistrates the error message that i get when i
click on the downloads menu item of the tools menu. i also get a slightly
different version of the messaage when trying to access the extensions, themes
menu items, of the tools menu.
(Reporter)

Comment 2

14 years ago
Created attachment 183000 [details]
the screengrab of the error message that i get while trying to access the extensions menu item

the screengrab of the error message that i get while trying to access the
extensions menu item, this same error window is encountered when i try
accessing the themes submenu also.

Comment 3

14 years ago
Can you see if this happens if you start firefox in safe mode
(start/programs/firefox/firefox safe mode)? 
(Reporter)

Comment 4

14 years ago
(In reply to comment #3)
> Can you see if this happens if you start firefox in safe mode
> (start/programs/firefox/firefox safe mode)? 

Yes, even if i start FF in safe mode, i encounter these errors. 

Comment 5

14 years ago
can you try a new profile? start with 
firefox.exe -p
(Reporter)

Comment 6

14 years ago
(In reply to comment #5)
> can you try a new profile? start with 
> firefox.exe -p

i have tried starting with a new profile. now it works fine. however, am still
skeptical whether thats the right way of fixing the problem. thanks a lot. i
hope you are able to figure out an absolute fix until then, thanks for the
workaround.
now lemme get back to importing all my bookmarks. aint gonna download any
extensions though...! (just kidding...who can resist foxytunes etc..!!)

Comment 7

13 years ago
WFM: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b4) Gecko/20050720
Firefox/1.0+

Please reopen if you reproduce with a nightly build
Status: UNCONFIRMED → RESOLVED
Last Resolved: 13 years ago
Resolution: --- → WORKSFORME
(Assignee)

Updated

10 years ago
Product: Firefox → Toolkit
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