293657 - Login not remembered and required for every user action in Internet Explorer. Cookies are not set and the remember my login option is not functional

Status: RESOLVED INVALID

(Bugzilla :: User Accounts, defect)

Description

[JP]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0; .NET CLR 1.1.4322)
Build Identifier: Internet Explorer V. 6.0.2800.1106 update version ; SP1;Q823353

When a user tries to log in, the process seems to be a success (i.e. the user 
is forwarded to the requested page) but no cookie is set (after looking in the 
temporary internet files).  The next action attempted thus requires a new 
authentication with the user being prompted another time.  Current server setup 
uses Buzilla vers. 2.18 on Apache on a Win2k server with mod_ssl binded to 
standard port 443.  Everything works fine with firefox 1.0 but do not work with 
Internet Explorer.  Current situation precludes a config error on the Bugzilla 
side since it is working alright with another browser.  Current security 
settings under Internet Explorer are also not a problem because we can work 
with no problem under other installations (2.18rc2).



Reproducible: Always

Steps to Reproduce:
1. Log in at index.cgi
2. Click new in the panel bar
3. Need to relogin.

Actual Results:  
Need to relogin for every user action attempted.

Expected Results:  
Reuse obtained credentials for the remainder of the session.

Comment 1

[JP]

Refering to the machine using a FQDN seems to fix the problem.  While 
accessing bugzilla trought the Windows network machine name we had the 
reported anomaly (i.e. https://machineName), accessing it trought 
https://machineName.domainName.com fixed the problem.

Comment 2

[Dave Miller [:justdave]]

we didn't fix anything in Bugzilla for this...

Comment 3

[Dave Miller [:justdave]]

i.e. turned out to not be a bug in Bugzilla.