293684 - pureonline.com says..."Microsoft Internet Explorer (Firefox may work, but is not supported)"

Status: RESOLVED INVALID

(Tech Evangelism Graveyard :: English US, defect)

Description

[David Betz]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.7) Gecko/20050414 Firefox/1.0.3
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.7) Gecko/20050414 Firefox/1.0.3

Site says..."Microsoft Internet Explorer (Firefox may work, but is not supported)"

Reproducible: Always



Expected Results:  
The site should use standards and we should know it before people pour money
into it!  Who would give their money to a website you may not even be able to use??

Comment 1

[Chris Lawson (gone)]

Their "system requirements" page http://www.pureonline.com/system-reqs.aspx says:

There are four things you must have for the Pure Online workshop to function properly:

   1. The Macromedia Flash player 7 or newer [get it now]
   2. Microsoft Internet Explorer 6 or newer (Safari, Opera, and Firefox may work, but we can not offer technical support for them)
   3. Cookies MUST BE ENABLED
   4. You must have a HIGH SPEED Internet connection (i.e., DSL, cable modem, T1, or better)
   5. It is probably obvious from the other requirements above, but you must have a decent system--i.e., a computer with more than 256mb ram, an operating system that is less than 5 years old, and enough hard drive space to support caching of files, etc.



It's fair, in my opinion, for them to officially support only IE, as long as they aren't actively blocking other browsers (and I see no evidence of that). We can't tell them how to spend their support resources any more than they can tell Firefox developers what to prioritise when writing a browser. This is not really within the scope of TE, and therefore, INVALID.