293930 - popup windows never open

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[Alessandro Segala]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; it-IT; rv:1.7.8) Gecko/20050511 Firefox/1.0.4
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; it-IT; rv:1.7.8) Gecko/20050511 Firefox/1.0.4

until firefox 1.0.2, if I open a popup, it opens correctly.
from firefox 1.0.3, instead, popups never open, so I can't use many functions on
many sites (example: gmail).
I tried to enable popups for that sites, but the result is the same

Reproducible: Always

Steps to Reproduce:
1. Click to a link which opens a popup

Actual Results:  
nothing

Expected Results:  
should appear a popup

Comment 1

[Gabriel Chadwick]

This works for me Mozilla/5.0 (Windows; U; Windows NT 5.1; fr-FR; rv:1.7.8)
Gecko/20050511 Firefox/1.0.4. Could you get more details on how to reproduce.
Try with a new profile http://www.mozilla.org/support/firefox/profile and tell
me if it works.

Comment 2

[David Grant]

http://www.yvr.ca/

I have an example of the problems I'm getting. Go the site above and try to open
real-time arrivals or departure information. A window opens up (a process is
started) but the window doesn't exist, or isn't visible. ie. after closing the
www.yvr.ca window, the pop-up is not visible, but it must be killed manually, in
order to start firefox again. This happens to me in Windows and Linux. Happens
with all sorts of other sites as well.

I'll try with a new profile and let you know.

Comment 3

[David Grant]

Ok, a new profile fixes it...but I don't want to import my old profile, that's
too much work! What part of my old profile is causing this nasty problem?! My
mom's computer has the problem as well.

Comment 4

[Alessandro Segala]

I tried to change the profile too, and works correctly.
However I don't want to create a new profile because I have many informations
like passowrds and cookies in this profile.

What reported David is also for me.
Often, when I close Firefox and I restart it later, it doesn't start because
there is an other firefox's process running and I need to kill it manually.

Comment 5

[Gabriel Chadwick]

Maybe it is extension you are using. You could try unintalling them. If you
identify the source of the problem. Please reopen the bug. You can get help here
http://www.mozilla.org/support/.

Comment 6

[Alessandro Segala]

the cause isn't thye extension: I removed any extensions I've installed

Comment 7

[Gabriel Chadwick]

Could you try creating the problem in your new profile. Like that we could spot
the source of the bug.