294011 - Multiple accounts arrangement emails are being merged/corrupted

Status: RESOLVED EXPIRED

(Thunderbird :: General, defect)

Description

[Colin Bird]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050511 Firefox/1.0.4
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050511 Firefox/1.0.4

I have 14 email accounts set up in my Thunderbird software. I have message
filtering in place which diverts incoming emails into various folders. What I am
getting on a daily basis are emails turning up in un-expected folders (i.e.
appear to break the rules of filtering). Often there will be a duplicate email
in the correct folder. When opening the email or one or sometimes both of them
appears to be a merger of two emails. i.e. the correct email will be intact (or
corrupted) in its expected location, a copy of it may be in a completely
unexpected folder and the header and top part of the email will be correct, then
underneath or sometimes breaking into the correct message is part of a
completely different email (often a junk mail). I have samples of these emails
if any support personnel wishes to see them. 

Reproducible: Sometimes

Steps to Reproduce:
1. Setup multiple email accounts
2. Setup message filters
3. Setup junk mail controls

Actual Results:  
This corruption occurs on a daily - every other day basis

Expected Results:  
No merger of emails should have occured

Comment 1

[M Lynge]

I've been seeing the same problem, but my setup is somewhat different
(Thunderbird 1.02).

I'm using 4 accounts, 3 of which goes to different accounts on the same server.
I do not have either junk mail control or message filters enabled.
Which account the corrupted message(s) show up in is random. It can be either,
including the primary one, but SEEMS to be mostly between accounts on the two
different servers (No further info, as I'm using the workaround below to avoid
loosing mails).

Workaround: Disable automatic download of messages on all but one account, and
manually download the rest :-/

Comment 2

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 3

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.

Comment 4

[ibetovski]

Hello.

It seems this issue still presents. I have Thunderbird 60.2.1 with 3 gmail accounts and set filters. The folders from the filter of one account appear into another one.

Interesting note is the filters have been created in another client so they have been migrated.