294051 - Can't read in email from ISP (Bellsouth)-intermittent

Status: RESOLVED EXPIRED

(Thunderbird :: General, defect)

Description

[Allen Millar]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

Intermittently (frequency is increasing) when I try to get mail from Bellsouth
Server, i get msg saying "reading in msg 1 of n" on bottom bar, but the
Thunderbird just spins and never reads the messages in. I can find the messages
in the Bellsouth mail server, but must delete some or all of the messages on
server to clear the situation. I have talked to Bellsouth technical support and
they say 
their end ok so problem must be in Thunderbird client. Pls advise if Thunderbird
problem or if you think it's a Bellsouth (or other) problem. If you think it's
Bellsouth problem pls advise on how I should approach the problem with them
since they say not their problem. If I can'r rsolve this , I'll be forced to
stop using Thunderbird as my mail client, which I don't want to do.

Reproducible: Sometimes

Steps to Reproduce:
1.Try to get new email from server into my local in box. System spins and
messages never read in


2.
3.

Actual Results:  
Bottom bar message reads "receiving message 1 of n", but the system just spins
and nothing comes in.

Expected Results:  
Read in new email messages that are on Bellsouth server

Comment 1

[David :Bienvenu]

do you have a virus checker installed? It could be stalling out the pop3
download. What version of thunderbird are you using? 1.0?

Comment 2

[Aaron Lawrence]

Another way to test would be, when this happens, use another email client e.g.
Outlook Express.

Comment 3

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 4

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.