294128 - uninstalling TB leaves folders/files on the hdd and entries in the registry

Status: RESOLVED EXPIRED

(Thunderbird :: Installer, defect)

Description

[Felix M]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050511 Firefox/1.0.4
Build Identifier: Mozilla Thunderbird version 1.0.2 (20050317)

When uninstalling Thunderbird, there are several folders left on the hdd. These
are (afak) the program folder with sub-folders and files and the Thunderbird
folder in the user profile's applicationdata folder. Furthermore, the registry
isn't cleaned up properly. I found several entries with *thunderbird* as
search-string (In category "Software" (or however it is called) and in the 
"Mozilla Talkback" keys).

Reproducible: Always

Steps to Reproduce:
1. Installing Thunderbird
2. Uninstalling Thunderbird via Control Panel -> Software
3. Searching the HDD and the Registry.



Expected Results:  
I'd really appreciate that Thunderbird uninstalls itself completly. I think, an
option during the uninstall process would be fine to let the user choose how to
uninstall it (completely or with settings left for future installations).

Comment 1

[OstGote!]

(In reply to comment #0)

> are (afak) the program folder with sub-folders and files
All files or only from afterwards installed extensions, themes, dictionaries?

> and the Thunderbird
> folder in the user profile's applicationdata folder.
That is intentionally to save the user's profile (e.g. update).

> Furthermore, the registry
> isn't cleaned up properly. I found several entries with *thunderbird* as
> search-string (In category "Software" (or however it is called) and in the 
> "Mozilla Talkback" keys).
Talkback settings is another known bug, see Bug 254708.

Comment 2

[Felix M]

> That is intentionally to save the user's profile (e.g. update).

Yes, I thought as much. But I'd really appreciate to see a confirmation during
the uninstalling process. Actually, I had a currupt UI (I played around a
little). Due to the saved profile I wasn't able to get rid of it (when
uninstalling TB and installing it again). I had to remove the profile folder by
myself. 

In my opinion, applications have to ensure and guarantee that they uninstall
properly if the user whishes to. 

Comment 3

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 4

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.