clicking on "OK" in Junk Mail Controls does nothing - setting cannot be saved



13 years ago
13 years ago


(Reporter: fred_lipschultz, Assigned: mscott)


Firefox Tracking Flags

(Not tracked)




13 years ago
User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en) AppleWebKit/412 (KHTML, like Gecko) Safari/412
Build Identifier: version 1.0.2 (20050317)

Computer details:  Mac G5 2 GHZ dual, OS Tiger 10.4.0 build 8A428 - might be an OS issue.

There is an older version of Mozilla on the boot drive, which may be creating a conflict.

Reproducible: Always

Steps to Reproduce:
1.  Click on Tools > Junk Mail Controls...
2.  Junk Mail Controls Window opens.
3.  Whether or not anything is changed, clicking on "OK" does not save settings and close window.  
Clicking "cancel" closes window.

Actual Results:  
as described above

Expected Results:  
saved settings, closed Junk Mail Controls window

I have intermediate level computer skills, so if I need to do a bit of digging around to trace further, I could 
likely do that.

Comment 1

13 years ago
What Mozilla version do you use? Do any errors in JavaScript Console appear when
clicking OK (Tools->Web Development->JavaScript Console)?

Comment 2

13 years ago
(In reply to comment #1)
> What Mozilla version do you use? Do any errors in JavaScript Console appear when
> clicking OK (Tools->Web Development->JavaScript Console)?

1.  Mozilla Version:   1.0.2 (20050317)

2.  There are 3 errors reported in the JavaScript Console (more below).  HOWEVER, a setting (Tools > 
Junk Mail Controls... > White Lists: "Do not mark messages as junk if the sender is in my address book" 
(checked as "on"), the selection window immediate below that now reads "Collected Addresses".

When I encountered the "bug", that selection window was BLANK - I had not yet selected "Collected 
Addresses" - and it was at THAT time the "OK" button was unresponsive.  AFTER I selected "Collected 
Addresses", the "OK" button worked and settings were saved.

NOW I am unable to go back to a blank White Lists selection window to see if the "OK" button is again 
unresponsive.  I have not been able to locate the file where that setting resides so I might be able to 
manually edit the file and possibly remove the "Collected Addresses" setting.  Since I cannot now 
reproduce this "bug" (really more a lack of feedback that not all settings chosen), I cannot determine if 
this causes additional JavaScript errors to be reported, but I will include them just in case.

JavaScript Console Error Messages:  One GetThreadThree is not defined error (line 713) and two 
uncaught exception errors (both identical) (line 731 "data: no):

Error: GetThreadTree is not defined
Source File: chrome://messenger/content/mail3PaneWindowCommands.js
Line: 713

Error: uncaught exception: [Exception... "Component returned failure code: 0x8000ffff 
(NS_ERROR_UNEXPECTED) [nsIMsgDBView.suppressMsgDisplay]"  nsresult: "0x8000ffff 
(NS_ERROR_UNEXPECTED)"  location: "JS frame :: chrome://messenger/content/commandglue.js :: 
ChangeMessagePaneVisibility :: line 731"  data: no]
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Last Resolved: 13 years ago
Resolution: --- → EXPIRED
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