294174 - clicking on "OK" in Junk Mail Controls does nothing - setting cannot be saved

Status: RESOLVED EXPIRED

(Thunderbird :: Preferences, defect)

Description

[Fred Lipschultz]

User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en) AppleWebKit/412 (KHTML, like Gecko) Safari/412
Build Identifier: version 1.0.2 (20050317)

Computer details:  Mac G5 2 GHZ dual, OS Tiger 10.4.0 build 8A428 - might be an OS issue.

There is an older version of Mozilla on the boot drive, which may be creating a conflict.

Reproducible: Always

Steps to Reproduce:
1.  Click on Tools > Junk Mail Controls...
2.  Junk Mail Controls Window opens.
3.  Whether or not anything is changed, clicking on "OK" does not save settings and close window.  
Clicking "cancel" closes window.

Actual Results:  
as described above

Expected Results:  
saved settings, closed Junk Mail Controls window

I have intermediate level computer skills, so if I need to do a bit of digging around to trace further, I could 
likely do that.

Comment 1

[Frank Wein [:mcsmurf]]

What Mozilla version do you use? Do any errors in JavaScript Console appear when
clicking OK (Tools->Web Development->JavaScript Console)?

Comment 2

[Fred Lipschultz]

(In reply to comment #1)
> What Mozilla version do you use? Do any errors in JavaScript Console appear when
> clicking OK (Tools->Web Development->JavaScript Console)?

1.  Mozilla Version:   1.0.2 (20050317)

2.  There are 3 errors reported in the JavaScript Console (more below).  HOWEVER, a setting (Tools > 
Junk Mail Controls... > White Lists: "Do not mark messages as junk if the sender is in my address book" 
(checked as "on"), the selection window immediate below that now reads "Collected Addresses".

When I encountered the "bug", that selection window was BLANK - I had not yet selected "Collected 
Addresses" - and it was at THAT time the "OK" button was unresponsive.  AFTER I selected "Collected 
Addresses", the "OK" button worked and settings were saved.

NOW I am unable to go back to a blank White Lists selection window to see if the "OK" button is again 
unresponsive.  I have not been able to locate the file where that setting resides so I might be able to 
manually edit the file and possibly remove the "Collected Addresses" setting.  Since I cannot now 
reproduce this "bug" (really more a lack of feedback that not all settings chosen), I cannot determine if 
this causes additional JavaScript errors to be reported, but I will include them just in case.

JavaScript Console Error Messages:  One GetThreadThree is not defined error (line 713) and two 
uncaught exception errors (both identical) (line 731 "data: no):

Error: GetThreadTree is not defined
Source File: chrome://messenger/content/mail3PaneWindowCommands.js
Line: 713

Error: uncaught exception: [Exception... "Component returned failure code: 0x8000ffff 
(NS_ERROR_UNEXPECTED) [nsIMsgDBView.suppressMsgDisplay]"  nsresult: "0x8000ffff 
(NS_ERROR_UNEXPECTED)"  location: "JS frame :: chrome://messenger/content/commandglue.js :: 
ChangeMessagePaneVisibility :: line 731"  data: no]

Comment 3

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 4

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.