294394 - Not possible to install updates for McAfee Virusscan 8.0 after successful download.

Status: RESOLVED INCOMPLETE

(Plugins Graveyard :: McAfee AV, defect)

Description

[david]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-GB; rv:1.7.7) Gecko/20050414 Firefox/1.0.3
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-GB; rv:1.7.7) Gecko/20050414 Firefox/1.0.3

For several months McA updates downloaded and installed correctly, Then, as per
summary, and following help from McA. and upgrading to IE6, and using that
instead of Firefox 1.0.2 problem rectified.
I have since upgraded to F/F 1.0.3 and have yet to check for McA upgrade using it.

Reproducible: Always

Steps to Reproduce:
1.Attempt to download McAfee upgrades, as in Summary and Details
2.
3.

Actual Results:  
Download occurred - at least it said so - but "there was a problem installing
the update"

Expected Results:  
Allowed download and installation.

Comment 1

[Frank Wein [:mcsmurf]]

How does upgrading work within McA? Do you surf to a website and download the
update (a .exe file) from there?

Comment 2

[Frank Wein [:mcsmurf]]

How does upgrading work within McA? Do you surf to a website and download the
update (a .exe file) from there?

Comment 3

[Frank Wein [:mcsmurf]]

no response==>wfm

Comment 4

[timeless]

We're now tracking such bugs. This doesn't mean it's something we can fix, merely something we hope to be able to point vendors to so they can investigate. This is an automated message.

Comment 5

[timeless]

We're now tracking such bugs. This doesn't mean it's something we can fix, merely something we hope to be able to point vendors to so they can investigate. This is an automated message.

Comment 6

[Benjamin Smedberg]

Closing old bugs in the Plugins component. We aren't going to track issues in 3rd-party plugins in the Mozilla bug tracker. In addition, support for NPAPI plugins will be removed at the end of this year; for more details see the post at https://blog.mozilla.org/futurereleases/2015/10/08/npapi-plugins-in-firefox/

If there is a serious bug in Firefox, it needs to be filed in the "Core" product, "Plug-Ins" component.