294442 - events have disappeared from published calendar....

Status: RESOLVED FIXED

(Calendar :: General, defect)

Description

[Dale Gibbs]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.7) Gecko/20050414 Firefox/1.0.3
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.7) Gecko/20050414 Firefox/1.0.3

Calendar file still there but does not display anything, size of file is same
and if you try and import events into a new calendar file, it tells you there
are eg. 168 events but they are not visible in the calendar itself

Reproducible: Didn't try




This just suddenly happened, there are about 8 users accessing the calendar file.

Comment 1

[Joey Minta]

Dale,
    Can you give a bit more information about the problem?  Some of the things
I'm curious about are:
-Which version of calendar are you running? (Help->About)
-What program are you running calendar in? (Firefox, Thunderbird, etc)
-Did the events simply disappear from your calendar or from all user's calendars?
-Can you view the events using another calendar program, ie Outlook?
-Did only events from one calendar file disappear or from all calendar files?
(If you only have 1 file, try creating a new one and adding a test event.)
-Are you sure the calendar is checked in the 'Calendars' tab in the upper left?
-Finally, are there any errors in the Javascript console?  (In
Firefox/Thunderbird under the Tools menu)

Comment 2

[Dale Gibbs]

Hi there.Answers to questions as follows:

- I am using the 2005011112-cal install for Thunderbird
- Im using it in Thunderbird but others are using Mozilla Suite, others Firefox
- The events from a shared calendar located on a central server have
dissappeared. So all users that had access to that file can still access the
file but no events are showing in any of the other calendars either
- Only events from a specific shared calendar. We have another public calendar
that people can still view, access
- I tried creating a new one and that is succesful
- Calendars are ticked...checked that already
- No errors in Javascript Console

Dale

Comment 3

[Joey Minta]

Hmm...this is where things could get a bit ugly.

It seems like there's probably something wrong with the .ics file.  To fix it,
you're probably going to have to open it in a text-editor and look for anything
that looks out of the ordinary.  First I'd recommend looking at the very end of
the file, for a problem like the one described in bug 257175.  (See especially
the fifth comment)

If that's not the problem, you may be stuck trying to remove individual events
manually to try and isolate the problem that way.  If you do find it, attaching
the problem event to this bug may prove useful in solving the problem that
caused Sunbird to write it incorrectly.

Also, if the calendar does not contain sensitive data, you can attach the whole
.ics file to this bug and hopefully I or one of the other volunteers can find
some time to look through it for these same problems.

One other thing:
-How big is the calendar file?  (Could be bug 284095)

Comment 4

[Dale Gibbs]

Thanks to Wolfgang for his previous input
Seems I had the same problem only there were entries that had been corrupted it
seemed, as the end of the file displayed an unfinished event entry, possibly one
that had gone haywire.
I removed thjat event, put in END:VCALENDAR and presto we ha dmost of the
calendar back.

What causes this ?? If anyone knows, maybe more than one person writing the
calendar at the same time ?

thanks anyway everbody

Comment 5

[Reed Loden [:reed]]

The bugspam monkeys have been set free and are feeding on Calendar :: General. Be afraid for your sanity!