294607 - Thunderbird will not retain its default mail application setting....

Status: RESOLVED WORKSFORME

(Thunderbird :: Preferences, defect)

Description

[Darryl]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.8) Gecko/20050511 Firefox/1.0.4
Build Identifier: version 1.0.2 (20050317)

 Everytime Thunderbird is opened, it asks; "Do you want to use Mozilla
Thunderbird as the default mail application?" I check the box next to "Do not
display this Dialog again" and click on "Yes". Exit, then launch Thunderbird
again, the same message window appears. 

In Tools --> Options --> General --> General Settings, "Use Thunderbird as the
default mail application", this is always unchecked. Checking it has no affect.

In Start --> Settings --> Control Panel --> Internet Options --> Programs -->
Email... Thunderbird is set as the default mail application for Windows to use.

This is the same exact problem as Bug# 252617 (Resolved Duplicate). It doesn't
seem to be a duplicate of Bug# 248003 however (there is no "Reg. Key Access"
Error windows), or Bug# 109362 (various other issues which I am not seeing
either). The last thing I came across might have something to do with MAPI(?). 


Reproducible: Always

Steps to Reproduce:
1. Launch Thunderbird

Actual Results:  
I get a window asking: "Do you want to use Mozilla Thunderbird as the default
mail application?"

Expected Results:  
It should open completely and retain the default email app setting that was set
previously in setup.

 This has been happening since the initial installment of Thunderbird. I
downloaded/installed Mozilla Suite 1.7.8(?). It was able to retain the "default"
email app. setting once set and never asked again. I also completely
un-installed Thunderbird (removing ALL folders) and re-installed with no affect.

On another note (and perhaps unrelated), various tasks from within Firefox, that
use Thunderbird to open a new mail message (from email address links on web
pages, or from the Firefox button "Mail --> New Message"), and also with sending
a web page as a link ("File --> Send Link"), do not work. 
Thunderbird has also been unsuccessful with Importing OE6 mail (Errors) and
Imported "Duplicates" of all Address Book listings. These are the main problems
I have experienced since installing both Thunderbird and Firefox.


System/App Info:

OS WIN2000 Professional v5.0.2195  Service Pack 4
Thunderbird version 1.0.2 (20050317)
Firefox V1.0.4

Comment 1

[Mike Cowperthwaite]

When I had this problem, I solved it by running Thunderbird once under the 
Administrator account, and clicking Yes to the prompt.  Windows has a general 
issue with not allowing a client to be set as default except by the admin.

With Win2K SP3 and beyond, you can also achieve this by running
  Control Panel | Add/Remove Programs | Set Program Access & Defaults

Again, this requires admin privs.

Comment 2

[Darryl]

That fixed it, thank you Mike. I actually thought I had tried that in Admin.
Account for Thunderbird before, but I guess not. I did do it with the Mozilla
Suite though, but obviously once I un-installed that and Thunderbird, I was
right back where I started. Also, webpage email links, Send --> Link, Mail -->
New Message button,.. all work too :) 

Comment 3

[Mike Cowperthwaite]

Reopened to fix resolution.  Please don't use Fixed unless you can point to a 
specific patch that fixed the problem.