294801 - I downloaded your new Firefox version (1.0.4) from your web page and it won't install. (see details below)

Status: RESOLVED WORKSFORME

(Firefox :: Installer, defect)

Description

[ted rush]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; .NET CLR 1.0.3705)
Build Identifier: Firefox 1.0.4

I downloaded your new Firefox version (1.0.4) from your web page. Attempted to 
load it at home (xp home sp2) and at work (xp professional sp2). When clicking 
the exe to install, I get the following error: (in the title bar "7-zip") & (In 
the error message body "unspecfied error"). The application will not install. I 
have also had a friend attempt to load it as well with the same results. Please 
help. 

Reproducible: Always

Steps to Reproduce:
1. download to PC from web page
2. double click exe
3. close error box

Actual Results:  
 error: 
(in the title bar "7-zip") 
(In the error message body "unspecfied error"). 
The application will not install.

Expected Results:  
Have a working copy of firefox to test.

Not a good way to start off with potential new customers.

Comment 1

[Kevin Brosnan]

Most likely you got a corrupt download delete the file and redownload from
http://www.mozilla.org

Comment 2

[Chris Blore]

Attempt to redownload the file and please use the Mozillazine.org forums for any
support queries you may have.