Closed Bug 295071 Opened 19 years ago Closed 19 years ago

crash when I start FIREFOX/1.0.4

Categories

(Toolkit :: Add-ons Manager, defect)

x86
Windows 98
defect
Not set
critical

Tracking

()

RESOLVED INVALID

People

(Reporter: bwebster, Unassigned)

Details

User-Agent:       Mozilla/5.0 (Windows; U; Win98; en-GB; rv:1.7.8) Gecko/20050511 Firefox/1.0.4
Build Identifier: Mozilla/5.0 (Windows; U; Win98; en-GB; rv:1.7.8) Gecko/20050511 Firefox/1.0.4

Can you please help as I am NOT a programmer, just a computer user with a BIG
problem.
I have downloaded and installed last week the latest FIREFOX and a couple of
days ago I got a message come up stating I should download the latest extensions.
I saw NOSCRIPT 1.0.4 which seemed a good idea so downloaded and installed as
directed. After a couple of days working O.K. I have found that when I try to
use FIREFOX I get the following error.
I can run in SAFE MODE but what is the problem and how do I cure it?
As I still had the original download I tried to UNINSTALL FIREFOX and then
re-install the original but I keep getting the same message unless I load in
SAFE MODE. HELP!!

FIREFOX caused an invalid page fault in
module <unknown> at 0000:c085d6ff.
Registers:
EAX=00610072 CS=0177 EIP=c085d6ff EFLGS=00010283
EBX=80000000 SS=017f ESP=00e3e88c EBP=00e3e8a4
ECX=01014470 DS=017f ESI=01014470 FS=219f
EDX=01013e54 ES=017f EDI=00000000 GS=0000
Bytes at CS:EIP:

Stack dump:
00a7efc7 01014470 00a12f6c 00000000 00000000 80000000 00e3e95c 004a17dd 01014470
00a12f6c 00000000 00f6b0b0 80000000 00000000 00000000 00e3e940 

Reproducible: Always

Steps to Reproduce:
1.Run FIREFOX
2.See above
3.

Actual Results:  
Closed the window and I am looking at the DESKTOP screen

Expected Results:  
RUN!!

This problem has occurred ONLY after I loaded NOSCRIPT.
FIREFOX works perfectly in SAFE MODE
Reporter:

Can you please reproduce the crash with talkback enabled and get us the Talkback ID?
>I can run in SAFE MODE but what is the problem and how do I cure it?

That means that an extension is causing this. You can uninstall the extensions
under tools/Extensions.

-> invalid

Bugzilla is not for user support. Please ask such questions for example in the
mozillazine.org Forums or on IRC.
Status: UNCONFIRMED → RESOLVED
Closed: 19 years ago
Resolution: --- → INVALID
Product: Firefox → Toolkit
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