295370 - prserv.net - Page renders incorrectly in FF 1.0.4. Renders OK in Mozilla 1.7.8

Status: RESOLVED INCOMPLETE

(Tech Evangelism Graveyard :: English US, defect)

Description

[Ray]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050511 Firefox/1.0.4
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050511 Firefox/1.0.4

Fonts and menu items render incorrectly on this page using Firefox 1.0.4. This
was tested on two separate WinXP systems with the same result. On a WinXP (SP2)
system with both Mozilla 1.7.8 and Firefox 1.0.4 installed, the problem appears
only with Firefox and not with Mozilla.

The rest of the AT&T Business site (http://www.attbusiness.net) renders
correctly in both browsers. MSIE6 renders the same as Mozilla 1.7.8.

The systems were also tested with all virus protection and firewalls temporarily
disabled, with no change in behavior.

Reproducible: Always

Steps to Reproduce:
1. Start browser.
2. Navigator to the following URL:
https://services.prserv.net/svc?p201=ATT&type=UFAF
3. Switch back and forth between the Home page and the Account pages.

Actual Results:  
This page and all other links from this page(fonts, displayed text) do not
render the same as the rest of the site with FF 1.0.4, but do render correctly
using Mozilla 1.7.8 and MSIE6.

Expected Results:  
Page should render the same in both Firefox and Mozilla.

Comment 1

[Matthias Versen [:Matti]]

Please test a current Firefox trunk build. 1.0.4 is to old to report gecko bugs
(The gecko in FF1.0.X is over one year old)

http://mozilla.osuosl.org/pub/mozilla.org/firefox/nightly/2005-05-24-06-trunk/ 

Comment 2

[José Jeria]

I see this as well with a trunk build. Its seems like different browsers get
different html. IE and Opera get css for the menu, Firefox doesn't.

One other note, though i dont think that is the issue, is that the html is
horrible. The body tag comes first, then after it, comes the DOCTYPE....

--> Tech Evangelism

Comment 3

[Ray]

(In reply to comment #1)
> Please test a current Firefox trunk build. 1.0.4 is to old to report gecko bugs
> (The gecko in FF1.0.X is over one year old)
> 
> http://mozilla.osuosl.org/pub/mozilla.org/firefox/nightly/2005-05-24-06-trunk/ 

Maybe I'm mistaken, but 1.0.4 is the current release. It was made available on
May 11, 2005 -- less than two weeks ago, not a year ago.

Please also note that both Firefox 1.0.4 and Mozille 1.7.8 use the same Gecko
1.7.8 rendering engine. The current release of Mozilla renders correctly, but
the current Firefox release does not (even on the same PC with both browsers
installed). This seems to be a problem unique to Firefox.

I haven't checked whether this problem exists in the nightlies, but since it is
in the released version and I could find no duplicate report, I thought it was
worth reporting here, even if it turns out to be a site-specific issue.

Thanks.

Comment 4

[José Jeria]

(In reply to comment #3)
> Maybe I'm mistaken, but 1.0.4 is the current release. It was made available on
> May 11, 2005 -- less than two weeks ago, not a year ago.

Yes, but Firefox 1.0.x is based on gecko 1.7, a layout engine older than one
year now. Firefox nightlies and the upcoming Firefox 1.1 is based on gecko 1.8.
It is therefore pointless to file layout bugs with Firefox 1.0.x

Anyway, this is not a Firefox issue, its a website issue.

Comment 5

[Ray]

(In reply to comment #4)
> (In reply to comment #3)
> > Maybe I'm mistaken, but 1.0.4 is the current release. It was made available on
> > May 11, 2005 -- less than two weeks ago, not a year ago.
> 
> Yes, but Firefox 1.0.x is based on gecko 1.7, a layout engine older than one
> year now. Firefox nightlies and the upcoming Firefox 1.1 is based on gecko 1.8.
> It is therefore pointless to file layout bugs with Firefox 1.0.x


Thank you for the clarification. I suppose I have a newbie question. If this is
not the appropriate place to report (perceived) bugs in the official released
products, then where should they be reported? I'm not a developer and don't have
any interest in trying out the untested nightly builds, but I am a loyal Mozilla
user and think that bugs in the production code found by ordinary users like me
need as much visibilty as bugs in code under development.

Thanks for any advice/suggestions for how I can participate in the process of
making Firefox an even better browser.

Comment 6

[Matthias Versen [:Matti]]

Bugzilla is a bug tracking tool for the Mozilla.org developers. We need bug
reports from the users but only if they are usefull.
Firefox1.0.4 is basically only Firefox1.0 plus additional security fixes.
The Gecko in FF1.0 is over 12+ months old and it doesn't help to report Gecko
bugs from such old builds unless they can be reproduced in a current nightly Build.
The reason: Many of the reported bugs in the FF1.0.X Gecko are already fixed in
the trunk.

Comment 7

[Siegfried Gstöttner]

A user's comment:
after updating from FF1.0.3 to 1.0.4 some form-elements were rendered
incorrectly. Notice the select box in the center at
http://www.uni-salzburg.at/studium/studienbeitrag/beitragshoehe/ and look at its
text size. It is 11px textsize and 15px height of the box. FF1.0.4 ignores the
font-size of text. Same behavia with the textboxes at the upper left. I returned
back to FF1.0.3 (new setup at the same computer) and rendering is correct. 
hth for developing - greetings Siegfried

Comment 8

[Chris Lawson (gone)]

INCOMPLETE, as the page requires a login we don't have and is unlikely to be a problem three years later after multiple site redesigns.