295795 - Can't uninstall theme in Deer Park

Status: RESOLVED DUPLICATE of bug 283624

(Toolkit :: Add-ons Manager, defect)

Description

[J.M. Hardin]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b2) Gecko/20050527 Firefox/1.0+
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b2) Gecko/20050527 Firefox/1.0+

I installed the Charamel Firefox theme into Deer Park, and after having a
problem with the theme (which I will document shortly) I tried to uninstall the
theme.

Reproducible: Always

Steps to Reproduce:
1. Open Theme Manager
2. Select theme to delete
3. Select Uninstall Theme (either the button or via right click)
4. Close Deer Park
5. Reopen Deer Park

Actual Results:  
The theme I wanted to uninstall is still installed.

Expected Results:  
Reomved the theme in question.

I am showing no other themes showing to use, including the Classic theme.

Comment 1

[J.M. Hardin]

Problem with the theme has been reported as Bug #295797.

Comment 2

[William Bumgarner [:zsinj]]

*** This bug has been marked as a duplicate of 295797 ***

Comment 3

[Jaime Mitchell (use [e-mail] for email)]

This bug is about problems uninstalling themes it is not a duplicate of the
other bug. 

-> Reopen

However it is probably a duplicate of some other bug.

Comment 4

[William Bumgarner [:zsinj]]

"I am showing no other themes showing to use, including the Classic theme."

Could this be related to 295723?

Comment 5

[Jaime Mitchell (use [e-mail] for email)]

(In reply to comment #4)
> "I am showing no other themes showing to use, including the Classic theme."
> 
> Could this be related to bug 295723?

Jeanne, could you try a more recent build from
http://www.mozilla.org/releases/nightly.html
namely todays build to see if it is fixed by bug 295723.

Comment 6

[Peter van der Woude [:Peter6]]

Could you dupe this one Rob ?

Comment 7

[J.M. Hardin]

Actually I installed with the nightly from last night.

Comment 8

[Robert Strong (they/them - no direct email)]

(In reply to comment #7)
> Actually I installed with the nightly from last night.
There are a couple of issues outstanding with themes currently and to identify
this issue some more detail will be needed.

1. Was this with a new profile? If not, in this instance a default theme
directory is abandoned in the profile's extensions directory during the profile
upgrade which can cause strange behavior. Try deleting the
{972ce4c6-7e08-4474-a285-3208198ce6fd} directory in your profile's extensions
directory. If after doing that it still persists at least that has been ruled out.

2. Did you try uninstalling the theme after installing and before restarting?
This is bug 295013.

Also, if you haven't tried this with a new profile please do so and report
whether you were able to uninstall the theme. I will also try to duplicate this
some more.

Comment 9

[J.M. Hardin]

It was a completely fresh install. I hadn't taken the first DP of Deer Park.

As stated in the Steps, I did close DP after trying to remove the theme, and
when I launched DP again it was still there.

I did get the theme in question uninstalled after installing a new theme and
switching to it. The problem seems to be the fact that the theme was still in
use, but I had no other these showing up to switch to before deleting the one in
question, not even the default, which is not showing up in the theme manager at
all, as is posted in bug #295723.

Comment 10

[Robert Strong (they/them - no direct email)]

Was it a new profile (this is different than a clean install) and did you
restart after installing the theme? Have you tried with a build after the patch
for bug 295723 was checked in which would be any builds after 20050527? Also of
note, bug 295855.

Comment 11

[J.M. Hardin]

No, sorry, not with a fresh profile. Also, 20050527 was the latest build I had
at the time of the problem. I'll blow away my current DP install and load the
latest nightly trunk. I'll install a theme and check the uninstall, but so long
as it's not the active theme there's no problem on my end.

Comment 12

[Robert Strong (they/them - no direct email)]

In thinking on this I am very sure this was caused by either bug 295723 or bug
295855 since installing a second theme allowed you to uninstall. Normally, the
default theme would automatically be selected and allow you to perform the
uninstall but since it wasn't displayed it was unable to do so.

I ask that you use a new profile since you may very well run into this issue
again with an upgraded profile due to bug 295855 and the patch for that bug has
not landed.

Comment 13

[J.M. Hardin]

I just installed the latest nightly and tried uninstalling the current theme. I
had done an uninstall and restart of Windows before installing the latest build,
and the theme uninstalled without a hitch and switched to the default theme. I
guess we can call this bug squashed.

Thanks for all the help.

Comment 14

[Robert Strong (they/them - no direct email)]

Thanks for taking the time to work through this.

*** This bug has been marked as a duplicate of 295723 ***

Comment 15

[J.M. Hardin]

No problem. Glad to be able to help.

Comment 16

[:Gavin Sharp [email: [e-mail]]]

*** This bug has been marked as a duplicate of 283624 ***