295820 - Upgrade to 1.0.4 non-functional. Freezes computer & Ctrl-Alt-Delete won't even work...

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[Kevin Sigmund]

User-Agent:       Mozilla/5.0 (Windows; U; Win 9x 4.90; en-US; rv:1.7.7) Gecko/20050414 Firefox/1.0.3
Build Identifier: Mozilla/5.0 (Windows; U; Win 9x 4.90; en-US; rv:1.7.7) Gecko/20050414 Firefox/1.0.3

Just attempted to upgrade to 1.04 last night, but after the program installed
itself, it wouldn't work.  Every time I used 1.04, I'd get the same thing, weird
horizontal red lines just around were my mouse pointer was, and a complete utter
freeze on my computer.

Not even Ctrl-Alt-Delete would work.

Since I have dial-up it is possible that my download was imperfect, causing the
problem

Reproducible: Always

Steps to Reproduce:
1.Start up computer.
2.Go On-Line.
3.Use Firefox 1.04

Actual Results:  
Web pages would begin to load, and then weird horizontal red lines in a small
box-like shape, would appear where my mouse pointer was.  In addition my whole
computer froze, and not even Ctrl-Alt-Delete would function.

Expected Results:  
Loaded the webpage properly without freezing & requiring a full reboot.

I have a dial-up connection.

Comment 1

[Daniel Veditz [:dveditz]]

This sounds like a serious glitch, but not a security exploit: clearing flag.

What happens if you uninstall Firefox, then download a fresh copy and install that?

Comment 2

[Kevin Sigmund]

(In reply to comment #1)
> This sounds like a serious glitch, but not a security exploit: clearing flag.
> 
> What happens if you uninstall Firefox, then download a fresh copy and install
that?

Attempted to redownload & got the same problem.  Of course, the download was
made from within Firefox using the Update button.  I've yet to try downloading
by going to the site first & then downloading from there.

Comment 3

[Kevin Sigmund]

I believe I have discovered & fixed the problem.  At the time of my attempted
upgrade, I did not have the latest graphics drivers for my Radeon 9600.  After I
upgraded said files, Firefox 1.04 seems to run just fine.