Closed Bug 295961 Opened 20 years ago Closed 20 years ago

Unable to open the program.. (it just suddenly stopped working one day)

Categories

(Firefox :: Disability Access, defect)

x86
Windows 2000
defect
Not set
major

Tracking

()

RESOLVED INVALID

People

(Reporter: Barske.kjekken, Unassigned)

Details

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0; .NET CLR 1.1.4322)
Build Identifier: Mozilla Firefox v.1.03  norwegian version

When i try to start firefox.exe  i just get a message that says 
"Firefox.exe - Application Error
   The exception unknown software excption (0xc00000fd) occured in the 
application at location 0x0046355b

click OK to terminate the program
Click CANCEL to debug the program"

i've even tried to reinstall the program...

Reproducible: Always

Steps to Reproduce:
1.try to start the program
2.
3.

Actual Results:  
I get the error report

Expected Results:  
Started normally like it used to..
try:
windows start menu -> Firefox ->safemode

if that works, remove the last extension(s) you added, they probably cause a problem
(In reply to comment #1)
> try:
> windows start menu -> Firefox ->safemode
> if that works, remove the last extension(s) you added, they probably cause a 
problem

I got the same error message when i tried to open it in safe mode...
've tried opening in safe mode... i got the same error message... is
there anyway i can remove every singel trace of firefox so i could
reinstall it again or something?

Yeah, remove your profile
see http://kb.mozillazine.org/Profile_folder
Status: UNCONFIRMED → RESOLVED
Closed: 20 years ago
Resolution: --- → FIXED
Status: RESOLVED → UNCONFIRMED
Resolution: FIXED → ---
Status: UNCONFIRMED → RESOLVED
Closed: 20 years ago20 years ago
Resolution: --- → INVALID
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