296215 - Receiving e-mails with a blank message

Status: RESOLVED INVALID

(Thunderbird :: Mail Window Front End, defect)

Description

[[e-mail]]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050511 Firefox/1.0.4
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050511 Firefox/1.0.4

I occassionally receive e-mails that come through showing who they are from but
the message is blank. 

Reproducible: Sometimes

Steps to Reproduce:
1.E-mail sender has to send me an e-mail to produce the problem.
2.
3.

Actual Results:  
Continued no message e-mails.

Comment 1

[Magnus Melin [:mkmelin]]

Do you have an example email you can attach? Use Save As...

Comment 2

[Jol Valentine]

Hi, I regularly get this problem. I have blank emails in my inbox, however when
viewing the message source there is a message. Restarting thunderbird does not
correct problem. I am using Thunderbird 1.0.6, although it also happened with
1.0.2. Running Windows XP sp2. Most of the time the emails I receive from
investorweb.com.au have this problem, but the latest newsletter from codeproject
(6 sep 2005) also had this problem. 

Comment 3

[Jol Valentine]

Attachment: This is the 'blank' email I have saved using save as

Comment 4

[Jol Valentine]

Attachment: This is the message source I've cut from "view message source" and paste into notepad

Comment 5

[Jol Valentine]

(In reply to comment #2)
> Hi, I regularly get this problem. I have blank emails in my inbox, however when
> viewing the message source there is a message. Restarting thunderbird does not
> correct problem. I am using Thunderbird 1.0.6, although it also happened with
> 1.0.2. Running Windows XP sp2. Most of the time the emails I receive from
> investorweb.com.au have this problem, but the latest newsletter from codeproject
> (6 sep 2005) also had this problem. 

I should also have mentioned that this is a POP account and so the email is in
my local folders inbox. (If I move it to another folder it still has the same
problem, so it is not inbox specific.)

Comment 6

[Travis Chase]

I get this problem as well, it just started for me in the past week.

Comment 7

[Travis Chase]

*** Bug 294506 has been marked as a duplicate of this bug. ***

Comment 8

[Jol Valentine]

(In reply to comment #5)

I've solved my problem (actually sometime ago); the blank emails were actually because I had 'View'->'Message Body As' set to plain text, and Thunderbird obviously is unable to convert some html message to plain text. My previous attachments should indicate what html causes the problem.

I think Thunderbird should at least display something, even if that is a message to say that the email couldn't be formatted as plain text. 

Comment 9

[Mike Cowperthwaite]

(In reply to comment #8)
> I think Thunderbird should at least display something, even if that is a
> message to say that the email couldn't be formatted as plain text. 

No.  That message includes a valid text/plain part, which is what you've told the program to display.