296323 - crash if I type anything in to field at the contact us page

Status: RESOLVED INVALID

(Firefox :: General, defect)

Description

[calichristine2002]

User-Agent:       Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.7.7) Gecko/20050414 Firefox/1.0.3
Build Identifier: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.7.7) Gecko/20050414 Firefox/1.0.3

When I try to type in information to contact Magnum Photos the browser crashes
and this javascript information appears:

Microsoft Visual C++ Debug Library

Debug Assertion Failed
Program: C:\PROGRAM FILES\MOZILLA FIREFOX\firefox.exe
File: dbgdel.cpp
Line: 47

Expression: _BLOCK_TYPE_IS_VALID (pHead-> nBlockUse)

Press Retry to debug the application

THEN ... if I click retry it doesn't work. If I click ABORT:

Javascript popup:
This program has performed an illegal opperation and will be shut down.

If the problem persists, contact the program vendor.

Then Firefox crashes.

Reproducible: Always

Steps to Reproduce:
1.Go to that website
2.Click on the field to enter your email
3.The popup will appear with the same information

Actual Results:  
Firefox crashes

Expected Results:  
Not crashed, allowed me to enter my e-mail and concerns, and process my request.

Comment 1

[Matthias Versen [:Matti]]

Please download a nightly Firefox developer build, select costum during the
installation and be sure that you include talkback.
If you still crash with the nightly build send the crash report with Talkback,
run Firefox/components/talkback.exe manually to get the ID and post this ID here.

ftp://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/latest-trunk

Comment 2

[Peter van der Woude [:Peter6]]

A proper description of how to reproduce this would be nice.

1. go to http://www.magnumphotos.com/c/Home_MAG.aspx
2. press the "contact us" link at the top-left
3. Click on the field to enter your email ???? 
I only see email links, there is no field to enter email.

Comment 3

[calichristine2002]

My appologies... It was http://www.magnumphotostore.com

Actually, when I tried to go to this website I automatically get the javascript
pop-up saying all of the information below. If I click on the ignore button a
few times, and the pop-up that tells me that it is shutting down firefox.exe
because it performs an illegal task, I clicked on the details button and found
this information out. MAybe it will help:

FIREFOX caused an invalid page fault in
module ISNSYS.DLL at 0167:03e638a7.
Registers:
EAX=00c9f14a CS=0167 EIP=03e638a7 EFLGS=00010206
EBX=00c9f4be SS=016f ESP=00c9efb0 EBP=00c9efc8
ECX=00004e47 DS=016f ESI=00002214 FS=558f
EDX=4f485020 ES=016f EDI=00030000 GS=0000
Bytes at CS:EIP:
8b 14 8d 90 dd e7 03 52 68 78 b4 e7 03 6a 00 6a 
Stack dump:
4f485020 00c9f16a 00030000 00002214 00c9f4be 00c9f14a 00c9efd8 03e6371a 00c9f16a
4d554e47 00c9eff8 03e61ead 00c9f16a 4d554e47 00030000 00002214 


So my steps to reproduce are simply:

1) type http://www.magnumphotostore.com
2) java pop-up will appear saying a debug assertion failed
3) retry, ignore, abort are my options
4) no matter which of the three options I choose, firefox has crashed and it
shuts down

I hope this helps clear up confusion. What I SHOULD have written as my steps was:

1) go to http://www.magnumphotos.com/c/Home_MAG.aspx
2) Click on Store
3) click on contact the store
4) you would then see the field to enter your email and then a second one to
send a complaint, suggestion, request etc. 

Comment 4

[calichristine2002]

5) Click on first field to enter e-mail address
6) as soon as I type a letter the debug assertion failed pops up
7) firefox is crashed and has to be shut down

Comment 5

[Peter van der Woude [:Peter6]]

have you tried to reproduce this in -safe-mode ruling out any extension
involvement ?

Comment 6

[Matthias Versen [:Matti]]

ISNSYS.DLL is a keylogger/backdorr

http://www3.ca.com/securityadvisor/pest/pest.aspx?id=453060037
http://vil.mcafeesecurity.com/vil/content/v_99575.htm

and it seems thast this keylogger is crashing.
marking invalid

Please reopen if you still crash with a cleaned system and yu crash with a
developer build [be sure that you select Talkback during a costum installation}.
Please also provide a talkback crash ID ...