Closed
Bug 296400
Opened 20 years ago
Closed 20 years ago
Firefox won't load after uninstallation and reinstallation
Categories
(Firefox :: Installer, defect)
Tracking
()
RESOLVED
FIXED
People
(Reporter: cethru, Unassigned)
Details
Attachments
(2 files)
User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322)
Build Identifier: n/a
After installing a few extensions, Firefox wouldn't load properly, it would
show me the shell of Firefox, but no tabs or webpages would show up. It also
would not let me click on anything at all, no menus or bars or anything. I
uninstalled all extensions and I had the same problem.
I tried uninstalling it and reinstalling it, but the frame of Firefox shows
up, but it still shows a theme that I uninstalled. I tried uninstalling it,
purging the registry of anything with "Mozilla" in it and tried reinstalling
it. Still the same problem.
I cannot visit any pages or click on any menus. When I click the X to close
Firefox, it asks me if I want to close all of the tabs I have open (which I
can't see; I had multiple homepages before I had these problems). I was using
a fresh installation file from mozilla.org.
Reproducible: Always
Steps to Reproduce:
1. Uninstall Firefox
2. Reinstall FIrefox
3. Run Firefox
Actual Results:
Firefox appears, but I can't do anything with it.
Expected Results:
Show webpages and allow me to access all of the menus
This is what I get when I go to close FF. Notice there are no pages and no
tabs.
Comment 3•20 years ago
|
||
Run firefox in safe mode and disable your extensions, likely one of them is
breaking things.
(In reply to comment #3)
> Run firefox in safe mode and disable your extensions, likely one of them is
> breaking things.
Firefox won't come up in Safe Mode, either. Same blank pages.
Comment 5•20 years ago
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||
Does this happen when you create a new profile and run Firefox?
http://kb.mozillazine.org/Profile_Manager
It does work on another account. How do I fix it? Uninstalling it doesn't
remove everything.
This can be closed out. I fixed it by renaming my old profile, which prompted
me to create a new profile, so I did and everything works now.
Severity: critical → normal
Status: UNCONFIRMED → RESOLVED
Closed: 20 years ago
Resolution: --- → FIXED
Updated•20 years ago
|
Status: RESOLVED → UNCONFIRMED
Resolution: FIXED → ---
Updated•20 years ago
|
Status: UNCONFIRMED → RESOLVED
Closed: 20 years ago → 20 years ago
Resolution: --- → WORKSFORME
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Description
•