Cannot launch today's mac commercial build

VERIFIED FIXED

Status

P3
blocker
VERIFIED FIXED
19 years ago
2 years ago

People

(Reporter: shrir, Assigned: sfraser_bugs)

Tracking

Trunk
PowerPC
Mac System 9.x

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

19 years ago
Pls. reassign to correct component.

I cannot launch today's mac commercial build. (20000229m15)
The splash screen appears after installation and nothing hapens.

Comment 1

19 years ago
reassigning to sgehani
Assignee: ssu → sgehani

Comment 2

19 years ago
I am able to use Profile Manager (smoke and functional tests) but once a profile 
is selected whether it is new  or migrated, I hang.  I have to restart after 
each attempt.

Comment 3

19 years ago
Are these symptoms prevalent in the Mac build installed from the "raw" packaged 
bits (not the installer but:
ftp://sweetlou/products/client/5.0x/macos/8.x/ppc/2000-02-29-08-M15/Netscape6-ma
c.sea.bin)?  If so, this needs to be reassigned to the profiler manager folks 
for further investigation.  If not, we need to figure out the diff between both 
installations.
(Reporter)

Comment 4

19 years ago
I tried both..but did not work.

Comment 5

19 years ago
Ok, so has anyone tried the mozilla builds, please?

Comment 6

19 years ago
adding myself to cc list :/

Grace: have you tried "Netscape6-mac" instead of the installer to see if it's an 

installer bug or not?

How about Mozilla (same thing: try mozilla installer, then mozilla-mac)

Comment 7

19 years ago
I tried the mozilla Installer and had no problems
I am testing the Netscape6-mac.sea.bin file now

Comment 8

19 years ago
Netscape6-mac.sea.bin- same behavior- (clean system/downloaded and 
unstuffed/created profile/hang)

Comment 9

19 years ago
The profile manager folks are probably better equipped to get traction on this 
bug.  Reassiging to selmer and changing component accordingly.
Assignee: sgehani → selmer
Component: Installer → Profile Manager FrontEnd

Comment 10

19 years ago
Grace, one more suggestion: use Netscape 6 installer, select custom install, then 
select "browser" module only (do not install AIM, SpellChecker, FullCircle) and 
see if it still hangs. If yes, we need to trace the recent checkins in ns ... 

Comment 11

19 years ago
There have been no changes in the profile manager backend in recent days.

Syd, is this a resurrection of the hanging bug you killed last week?  CCing 
Travis since his checkin may be related...
Assignee: selmer → syd
Component: Profile Manager FrontEnd → other

Comment 12

19 years ago
that was successful-using Netscape6 Installer
installed browser only-created new profile- launched
migrated a profile - launched

Comment 13

19 years ago
adding smoketest keyword.
Keywords: smoketest

Comment 14

19 years ago
Based on previous bustages, this looks to me like either a registration problem 

with one of the Netscape's modules or a missing dtd/xul file...



Grace: can you continue and play with the custom install dialog until you find 

out which module is the culprit?

Keywords: smoketest

Comment 15

19 years ago
oops, mid-air collision... re-adding sfraser to the cc list

Comment 16

19 years ago
This works for me.
(Assignee)

Comment 17

19 years ago
My debug build is showing the same problem. I'll debug.
Assignee: syd → sfraser
(Assignee)

Comment 18

19 years ago
This is probably the reason:

JavaScript Error: TypeError: contentArea has no properties
URL: chrome://global/content/charsetOverlay.js
LineNo: 106

Comment 19

19 years ago
Putting on dogfood radar.
Keywords: dogfood
(Assignee)

Comment 20

19 years ago
Scrub that last comment; the same error shows up in the mozilla build, which 
works fine.

Comment 21

19 years ago
tested Netscape6Installer with Browser and Mail/News - successful

I am now running with Browser/MailNews/InstantMessenger- but I am unable to find
IM on the Tasks Menu.....not the case on Win32 or Linux

Comment 22

19 years ago
Looks like mcafee changed quite a few overlays in the commercial tree last night.

Most likely his breakage.  cc'ing mcafee
(Assignee)

Comment 23

19 years ago
These are the differences between the chrome directories of the installed and 
uncompressed commercial build folders:

Missing from the installed product:

	caps:
		locale:
			en-US:
				security.properties

	Global:
		content:
			about.html

	Global:
		content:
			fullcirclelogo.gif
			logo.gif
			overlays.rdf
			rsalogo.gif

	Navigator:
		content:
			default:
				NavSecurityOverlay.xul
				NavSecurityUI.js

	Navigator:
		content:
			overlays.rdf

	Navigator:
		skin:
			default:
				broken.gif
				lock.gif
				NavSecurityOverlay.css
				unlock.gif

	timebomb:
		content:
			default:
				expireText.xul
				warn.xul
		locale:
			en-US:
				timebomb.dtd

Missing from the uncompressed product:

	global:
		content:
			overlays.rdf


QA folks: whenever you find that there is a difference between the behaviour of 
installed and uncompressed builds, the answer usually lies in a difference 
between the files in the Chrome folder. I use BBEdit to generate a folder listing 
for both, and then compare them.

Comment 24

19 years ago
Simon: good point about the folder compare. However, today's crash happens with 
both installer and "pre-installed" deliveries. These are 2 different issues I 
think.

Comment 25

19 years ago
I have a fix.

Comment 26

19 years ago
Fix checked in.
Status: NEW → RESOLVED
Last Resolved: 19 years ago
Resolution: --- → FIXED

Comment 27

19 years ago
CalendarOverlay.xul was missing from the ns/xpfe/global/resources/content/
ManifestDefaults file.

Comment 28

19 years ago
do we need a new bug for the mac installer stuff?


Comment 29

19 years ago
Actually, I just updated the ns copy of packages-mac with all the files Simon 
mentioned above. No need for a new bug this time.

Grace: It would be good if you could do what Simon did today, maybe not with 
_every_ daily build, but at least a couple of times a week. As time goes by, 
we'll have more and more UI files added under the chrome directory, and we want 
to make sure they're not omitted by the installer. A directory diff is then 
highly recommended as part of the isntaller smoke test

As far as test files are concerned (files located under dist viewer but that we 
_don't_ want to ship with the installer, they should all go in a separate 
"debug.xpi" or something...

Comment 30

19 years ago
build 2000030109
jj,

where can I get a copy of BBEdit- I will be glad to spot check the two builds.

Grace
Status: RESOLVED → VERIFIED

Updated

14 years ago
OS: Mac System 9.x
Hardware: PC → Macintosh
Product: Core → Core Graveyard
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