296690 - Flash does not work when Quick Time is installed on PC

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[Joseph D. Brown]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050511 Firefox/1.0.4
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050511 Firefox/1.0.4

When I have Quick Time 6.5 for WIN2000/XP installed on my computer Mozilla
Firefox will not show any web sites that use Flash.  All I get is a blank page
with the Quick Time Simbol in the center.  Note that IE Exployer will show this
page and does work with QT installed.  After I uninstalled Quick Time and ALL
associated files and rebooted my computer I was once again ale to see web pages
that use Flash.

Reproducible: Always

Comment 1

[Patrick]

Wrongly installed plugins i suppose:
Have a look at:

http://plugindoc.mozdev.org/

Comment 2

[Jo Hermans]

Note that QuickTime can process Flash files too (older ones), that's why a
mime-setting can be found in the QT settings. You should check that it's off, so
that QT won't be trying to handle those Flash files.

Comment 3

[José Jeria]

This is wfm with both 1.0.4 and a trunk build.

--> wfm

Please try out the suggestions in coment 2, if still an issue, please look for
support in the mozillazine forums:
http://forums.mozillazine.org/index.php