296723 - If one has registered for this site and has a password, the site will not accept the log-in information

Status: RESOLVED WORKSFORME

(SeaMonkey :: General, defect)

Description

[Michael Graubart]

User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8b2) Gecko/20050603
Build Identifier: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8b2) Gecko/20050603

If one has registered for this site (the Finale Forums) and tries to log-in, the
site seems momentarily to accept one's user name and password, but switches back
to the log-in page as if one had not sumitted one's details. This misbehaviour
is Mozilla-specific. In Internet Explorer, one can log-in without trouble. (I
have not tried it with Safari or Firefox.)

I would prefer not to make my own user name and password public for testing
purposes, but if absolutely necessary I can do so.

Reproducible: Always

Steps to Reproduce:
1.Register for the Finale Forums on the given site and page.
2.Leave the site.
3.Return to the site and log-in page and enter the chosen user name and password.

Actual Results:  
The site apparently accepts the log-in details, but a second or so later reverts
to the un-logged-in state.

Expected Results:  
The site should have accepted the user name and password and one should have
remained logged-in so as to be able to post questions or answers in the Forums.

eMac G4, 1.25 GHz, OS X 10.3.9, classic theme.

Comment 1

[Michael Graubart]

I have now tested this in the latest (1.0.4) version of Firefox, and the bug
does not appear; i.e. logging in works normally. In the earlier Mozilla build
20050425, the bug is present, so it is not a new one or a regression.

Comment 2

[Boris Zbarsky [:bzbarsky]]

Firefox 1.0.4 is older than the build you reported this bug with...

Does this bug appear with Seamonkey 1.0a1 or Firefox 1.5b1?

Comment 3

[Michael Graubart]

Boris, Yes, the bug is still there in the build of SeaMonkey I am currently
using, namely 20050918.

Comment 4

[Michael Graubart]

PS: I have just tried the site and page in Safari, and it works OK there.

Comment 5

[Andrew Schultz]

worksforme with linux seamonkey trunk 2005092302
Are you blocking cookies from the site?  Does it work if you disable javascript?
Please try a clean profile.

Comment 6

[Michael Graubart]

Re Comment #5: I am not blocking cookies from this site. I am afraid I do not
know how to disable javascript, and I apologise, but I have not got time to set
up a new profile. 

Comment 7

[Andrew Schultz]

> I am afraid I do not know how to disable javascript

Edit->preferences->advanced->script & plug-ins

Setting up a new profile is easy
Tools->Switch Profile->Manage Profiles->Create Profile

Comment 8

[Michael Graubart]

I have a profound apology to make for wasting people's time on this. There is no
such bug. I had allowed Password Manager to fill in my user name and password --
and it turns out that an extra space had crept into the spelling of my user
name. Most websites put up a message about an incorrect password or user name if
one makes such a mistake; this one doesn't: it just refuses to accept the
details, so I did not realize the mistake until just now, when I experimented
some more. 

When I tried it in other browsers (FireFox, Safari), I typed in my details --
correctly! -- and, of course, the site accepted them.

Apologies again!