296905 - Error message: Connection refused when attempting to contact ftp.earthlink.net

Status: RESOLVED INVALID

(Firefox :: Security, defect)

Description

[JAMES W MCCOY]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.6) Gecko/20050317 Firefox/1.0.2
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.6) Gecko/20050317 Firefox/1.0.2

I use earthlink mail program. When I check for mail it gives the message 0 mail
received (errors). I can access my mail through Web Mail. Using Internet
Explorer I can access my earthlink mail program/client.  Started happening three
days ago. It may have been after I downloaded and installed a Firefox add-on,
don't know which add-on. Could not use Firefox Browser to transfer money using
Western Union yesterday. Changed to Internet Explorer and was able to do the
transaction. "Connection Refused"--why

Reproducible: Always

Steps to Reproduce:
1.Check for email using Earthlink mail client and it cannot access
ftp.earthlink.net--connection refused.
2.
3.

Comment 1

[Daniel Veditz [:dveditz]]

This is too vague to fix, I suggest you work with people in some of the user
support groups to narrow it down: http://www.mozilla.org/support/#community

You can eliminate extensions as a suspect by running in "safe mode" -- the
installer creates a shortcut, or use -safe-mode on the command line. This will
disable all extensions.